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System and method for logical agent engine

  • US 20030023572A1
  • Filed: 05/06/2002
  • Published: 01/30/2003
  • Est. Priority Date: 05/04/2001
  • Status: Active Grant
First Claim
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1. A method of providing information through an intelligent agent, comprising:

  • executing a script for providing the intelligent agent to a user;

    receiving queries directed to the intelligent agent by the user;

    querying a knowledge base associated with the intelligent agent to determine an appropriate response to the query;

    should the knowledge base associated with the intelligent agent fail to provide an appropriate response to the query, querying a general knowledge base to determine an appropriate response to the query; and

    providing the appropriate response to the query to the user via the intelligent agent.

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