Enhanced directory assistance service providing individual or group directories
First Claim
1. A method of providing enhanced directory assistance, said method comprising the steps of:
- receiving a communication from an individual or group requesting access to a private directory contained in a database;
connecting the communication to a provider of directory assistance;
identifying from a plurality of access levels which level of access is associated with this individual or group;
determining whether the level of access associated with the individual is equal to or greater than the access requested by the individual or group;
performing an action by the directory assistance provider based upon the request for access to the private directory when the level of access associated with the individual is equal to or greater than the access requested by the individual or group.
1 Assignment
0 Petitions
Accused Products
Abstract
Individuals and groups of individuals, such as corporations, are provided access to one or more private directories. The private directories can be edited by an administrator. Access to the private directories may be limited by administrators of the private directories. Access to private directories is provided via a connection to directory assistance providers. Directory service providers are capable of facilitating the administration of the private directories as well as connecting users of private directories to contacts in the private directories. Access to the private directory may be obtained via an internet connection.
42 Citations
21 Claims
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1. A method of providing enhanced directory assistance, said method comprising the steps of:
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receiving a communication from an individual or group requesting access to a private directory contained in a database;
connecting the communication to a provider of directory assistance;
identifying from a plurality of access levels which level of access is associated with this individual or group;
determining whether the level of access associated with the individual is equal to or greater than the access requested by the individual or group;
performing an action by the directory assistance provider based upon the request for access to the private directory when the level of access associated with the individual is equal to or greater than the access requested by the individual or group. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method of providing enhanced directory assistance, the method comprising the steps of:
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receiving a communication from an individual or group requesting access to contact information in a private directory contained in a database, the individual or group having a level of access to the private directory selected from a plurality of access levels;
connecting the communication to a provider of directory assistance;
providing to the directory assistance provider at least the level of access to the private directory possessed by the individual or group;
performing an action by the directory assistance provider based upon the request for access to the private directory. - View Dependent Claims (13, 14)
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15. A method of providing directory assistance, said method comprising the steps of:
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receiving a communication from an individual or group;
connecting the individual or group to a provider of directory assistance;
establishing the individual'"'"'s or group'"'"'s access rights to at least one private directory in a computer database, wherein said access rights are set by an administrator of said private directory;
obtaining at least one request from said individual or group;
performing an action based on said request and said access rights. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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Specification