Proactive emergency response system
First Claim
1. A computer aided dispatching system, comprising:
- a central server in wireless communication with a mobile data terminal, said mobile data terminal being associated with a person or vehicle, said central server being adapted to receive a communication corresponding to a location for providing services, to select, in response to said communication, a set of rules corresponding to said services, to query a database based upon said rules for information relevant to said services and said location and to automatically transmit messages corresponding to said relevant information wirelessly to said mobile data terminal.
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Accused Products
Abstract
A system and method for dispatching emergency services personnel and equipment are provided. The system includes a central server, a dispatcher terminal and a plurality of mobile data terminals (MDTs) associated with the emergency services personnel and equipment. The central server processes incoming calls for emergency services and outgoing messages from the dispatcher terminal. Based upon the dispatching message for the incoming call, the central server automatically queries a plurality of databases in accordance with a predetermined set of rules for information relevant to the emergency and the dispatched personnel and equipment. Based upon the information received, the central server automatically transmits appropriate messages and warnings to the MDTs traveling to the site of the emergency and queries the databases further using further predetermined rules. Additional messages and warnings are transmitted to the MDTs based upon the further information received.
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Citations
66 Claims
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1. A computer aided dispatching system, comprising:
a central server in wireless communication with a mobile data terminal, said mobile data terminal being associated with a person or vehicle, said central server being adapted to receive a communication corresponding to a location for providing services, to select, in response to said communication, a set of rules corresponding to said services, to query a database based upon said rules for information relevant to said services and said location and to automatically transmit messages corresponding to said relevant information wirelessly to said mobile data terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A method of dispatching a person or vehicle comprising:
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receiving at a central server a communication corresponding to a location for providing services;
selecting from said central server, in response to said communication, a set of rules corresponding to said services;
querying from said central server a database based upon said rules for information relevant to said services and said location; and
automatically transmitting from said central server messages corresponding to said relevant information wirelessly to a mobile data terminal associated with said person or vehicle. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 47, 48, 60)
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- 45. A computer readable medium having computer executable software code stored on said medium, said code comprising instructions for causing a central server of a system for dispatching a person or vehicle to perform the steps of (1) receiving a communication corresponding to a location for providing services, (2) selecting in response to said communication a set of rules corresponding to said services, (3) querying a database based upon said rules for information relevant to said services and said location, and (4) automatically transmitting messages corresponding to said relevant information wirelessly to a mobile data terminal associated with said person or vehicle.
- 61. A computer readable medium as in claim is 60, wherein said different departments or agencies comprises a plurality of departments or agencies selected from the group consisting of the police department, fire department, emergency medical services department, animal control department, health department, tax department, public works department, hazardous materials department, prosecutor'"'"'s office, sheriff'"'"'s office and municipal court.
Specification