System for supporting a virtual community

• US 20030028595A1
• Filed: 02/20/2002
• Published: 02/06/2003
• Est. Priority Date: 02/20/2001
• Status: Active Grant

• Current Assignee: Communispace Corporation (Omnicom Group Incorporated)
• Original Assignee: Communispace Corporation (Omnicom Group Incorporated)
• Inventors: Vogt, Eric E., Savage, David, Schlack, Julie Wittes, Koretsky, Linda, Kelleher, Lauren, Morrison, Paul
• Granted Patent: US 7,159,178 B2
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A browser-enabled system of software and services that focuses on connecting people across spatial, temporal, and organizational barriers to achieve specific objectives. The system includes a client server system that provides a virtual meeting place for a learning community and a structure through which that community can achieve its goals.

Claims

1. A system for bringing together a community having a plurality of members, comprising:

a client server system, comprising;

data input means for receiving member contributions;

data storage means for storing member contributions; and

output means for displaying member contributions to the community,

wherein the client server system provides a virtual location for members to develop a virtual online community,

wherein the members are invited to participate in the community, and

wherein the community is brought together to achieve a predetermined goal.

2. The system of claim 1, wherein the community is disbanded after a predetermined time interval or upon completion of the goal.

3. The system of claim 1, wherein the client server system provides a virtual location for members to meet to perform a task during a preset time interval.

4. The system of claim 1, wherein the client server system provides a virtual location for at least a portion of the members to brainstorm, and wherein a brainstorm session may be conducted asynchronously.

5. The system of claim 1, wherein the member contributions comprise multi-media exhibits comprising at least one member of text, sound, and graphics.

6. The system of claim 1, wherein the member contributions comprise comments on preexisting member contributions

7. The system of claim 1, wherein the member contributions comprise conversation elements, and wherein the output means are adapted and configured to output the conversation elements in real time.

8. The system of claim 7, wherein the client server system is adapted and constructed to receive conversation elements from a plurality of members who are all accessing the system at the same time.

9. The system of claim 8, wherein the client server system is adapted and constructed to display at least one member of a link to a member profile, a picture of the member, and a name of the member for every member who is currently accessing the system.

10. The system of claim 7, wherein the client server system is adapted and constructed to receive conversation elements from a plurality of members who are not all accessing the system at the same time.

11. The system of claim 7, wherein the data input means are configured to assign each conversation element to a conversation thread, and wherein the output means is adapted and constructed to provide a distinction among a plurality of conversation threads.

12. The system of claim 11, wherein the output means is adapted and constructed to display a member of at least one one of the plurality of conversation threads, a list of the conversation threads, and both of the above.

13. The system of claim 1, wherein the data input means are adapted and constructed to receive a member contribution comprising a link to data stored in the data storage means or outside of the data storage means.

14. The system of claim 1, wherein the client server system is adapted and constructed to facilitate an activity for a member, wherein said activity enhances the member'"'"'s interaction with the community.

15. The system of claim 14, wherein the activity is selected from the group consisting of dialogue, poll, vote, chat, and brainstorm.

16. The system of claim 1, wherein the system is configured to prompt members to adopt a role within the community, wherein the role comprises a responsibility associated with the role and is adapted to promote a goal of the community.

17. The system of claim 16, wherein the role is selected from the group consisting of convener, facilitator, team leader, and participant.

18. The system of claim 16, wherein the role comprises a behavior adapted by an individual in a face-to-face interaction.

19. The system of claim 17, wherein the role is selected from distiller, artist, pulse-taker, storyteller, jester, greeter, evocateur, and protector.

20. The system of claim 1, wherein the client server system comprises a calendar of community activities.

21. The system of claim 1, wherein the client server system is configured to receive ideas and category preferences from members, and wherein the client server system is further configured to generate category information for the ideas based on the category preferences.

22. The system of claim 1, wherein the output means are adapted and constructed to link a member'"'"'s contribution to a profile for the member.

23. The system of claim 1, wherein the output means are adapted and constructed to display a member'"'"'s contribution with a picture of the member.

24. The system of claim 1, wherein the data input means are adapted and constructed to record whether a predetermined member has read a predetermined member contribution, and wherein the output means are adapted and constructed to indicate to the predetermined member whether the predetermined member has viewed the predetermined member contribution.

25. The system of claim 1, wherein the data input means are adapted and constructed to provide at least one category assignment for each member contribution.

26. The system of claim 25, wherein the category is selected from the group consisting of creation date, activity type and the member making the contribution.

27. The system of claim 26, wherein the category comprises a relationship of the contribution to another contribution.

28. The system of claim 27, wherein the relationship is selected from the group consisting of question, answer, agreement, disagreement, request, commitment, decision, and action item and wherein the output means is adapted and constructed to display the relationship with the member contribution.

29. The system of claim 1, wherein the client server system is adapted and constructed to provide at least one category assignment for existing member contributions.

30. The system of claim 29, wherein the category is selected from the group consisting of a member who has viewed the contribution, a number of members who have viewed the contribution, a number of times the contribution has been viewed, and a date the contribution was archived.

31. The system of claim 29, wherein the data input means are adapted and constructed to receive and aggregate rating data from members regarding a predetermined member contribution, and wherein the category assignment is the aggregated rating data.

32. A method of evaluating interpersonal relationships among members of a virtual community, comprising:

providing a client server system comprising data input means for receiving member contributions, data storage means for storing member contributions, and output means for displaying member contributions to the community;

configuring the data input means to provide each member contribution at least one category assignment;

configuring the data output means to provide ratios of a number of member contributions in at least a first category to a member of the group consisting of the number of members of the virtual community, the number of member contributions, the number of member contributions in at least a second category, and any combination of the above.

33. The method of claim 32, wherein the at least one category is selected from the group consisting of the member who created the contribution, a threshold number of words in the contribution, and a relationship of the contribution to another contribution.

34. The method of claim 33, wherein the relationship is selected from the group consisting of question, answer, agreement, disagreement, request, commitment, decision, and action item.

35. A method of conducting an online brainstorm session, comprising:

providing a client server to receive ideas from participants;

receiving scheduling information for phases of the brainstorm session;

receiving ideas from participants in the brainstorm session;

receiving category preferences for each idea from at least a portion of the participants;

generating category information for each idea based on the category preferences; and

receiving priority information for each idea from the participants.

36. The method of claim 35, wherein the brainstorm session is conducted synchonously or asynchronously.

37. The method of claim 35, further comprising receiving prioritization criteria for the ideas.

38. A method of evaluating interpersonal relationships among members of a virtual community, comprising:

providing a client server to receive input from the members and provide individualized output to each member;

receiving input from each member regarding how well they know the other members and their perception of the members they know; and

providing output to each member summarizing how they are perceived and how well they are known by the other members.

39. A method for incorporating institutional memory into an online activity, comprising:

providing a client server to receive input from activity participants and provide individualized output to each participant;

receiving contributions from the activity participants;

comparing a first characteristic of each contribution to contributions in an archived activity; and

establishing a first cross-activity thread comprising contributions having a shared first characteristic.

40. The method of claim 39, wherein the characteristic is selected from a conversation thread, an activity participant who made the contribution, and a keyword.

41. The method of claim 39, further comprising comparing a second characteristic of each contribution to contributions in the archived activity, and establishing a second cross-activity thread.