Service-portal enabled automation control module (ACM)
First Claim
1. A service-portal automation control module (ACM), comprising:
- a first central processing unit (CPU) configured for processing automation control signals;
a first memory operably connected to said first CPU;
a second CPU operably connected to said first CPU;
a second memory operably connected to said second CPU for storing a service-portal database containing a first set of service-portal data and one or more links to a second set of service-portal data stored in a remote network server; and
a first network interface operably connected to said second CPU and to a gateway configured for enabling said second CPU to communicate with said remote network server.
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Accused Products
Abstract
The invention presents a system and a method for assisting automation control module (ACM) customers to retrieve information relevant to their specific ACM(s). A service-portal ACM combines a conventional ACM with a service portal and/or a general-purpose computer to facilitate locating relevant information by the customers. The service-portal ACM comprises a first central processing unit (CPU), and a first memory operably connected to the first CPU. A second CPU is operably connected to the first CPU, and a second memory is operably connected to the second CPU for storing a service-portal database containing a first set of service-portal data and one or more links to a second set of service-portal data stored in a remote network server. A first network interface is operably connected to the second CPU and to a gateway configured for enabling the second CPU to communicate with the remote network server.
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Citations
12 Claims
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1. A service-portal automation control module (ACM), comprising:
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a first central processing unit (CPU) configured for processing automation control signals;
a first memory operably connected to said first CPU;
a second CPU operably connected to said first CPU;
a second memory operably connected to said second CPU for storing a service-portal database containing a first set of service-portal data and one or more links to a second set of service-portal data stored in a remote network server; and
a first network interface operably connected to said second CPU and to a gateway configured for enabling said second CPU to communicate with said remote network server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for displaying service-portal data relevant to a user'"'"'s ACM in a Web browser, comprising the steps of:
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opening said Web browser in a computer;
requesting service-portal data relevant to a user'"'"'s ACM;
determining whether said requested service-portal data is stored in a service-portal database stored in a memory operably connected to said computer;
retrieving said requested service-portal data from said service-portal database; and
displaying said requested service-portal data on said Web browser.
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12. A method for displaying service-portal data relevant to a user'"'"'s ACM in a Web browser, comprising the steps of:
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opening said Web browser in a computer;
requesting service-portal data relevant to a user'"'"'s ACM;
determining whether said requested service-portal data is stored in a service-portal database stored in a memory operably connected to said computer;
retrieving at least one link to said requested service-portal data from said service-portal database;
retrieving said requested service-portal data from an ACM-manufacturer network server; and
displaying said requested service-portal data on said Web browser.
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Specification