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Providing access to diagnostic information to an interested party, such as a computer remote support agent

  • US 20030037293A1
  • Filed: 06/07/2002
  • Published: 02/20/2003
  • Est. Priority Date: 06/08/2001
  • Status: Abandoned Application
First Claim
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1. A method of providing access to computer diagnostic information to an interested party comprising:

  • a) obtaining the information, b) passing the information to a holding location unknown to the interested party, c) receiving, using the computer, a location identifier, and d) transmitting the location identifier to the interested party to enable the party to access the information at said holding location.

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