Business management system and method for a deregulated electric power market using online diagnostic services
First Claim
1. A business management method for detection of anomalies with interaction between an electric distribution company and a plurality of customer energy consumers with respective smart electric metering systems, said method comprising the steps of:
- said respective smart electric metering system providing an error message to said electric distribution company upon occurrence of an anomaly;
electric distribution company performing online diagnostics upon detection of an anomaly at a respective customer energy consumer site;
said electric distribution company determines whether repairs are required; and
upon a determination of a need for repair, electric distribution company schedules a repair visit at said respective customer energy consumer site.
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Accused Products
Abstract
A business management method for detection of anomalies with interaction between an electric distribution company and a plurality of customer energy consumers with respective smart electric metering systems, comprises the steps of: the respective smart electric metering system providing an error message to the electric distribution company upon occurrence of an anomaly; electric distribution company performing online diagnostics upon detection of an anomaly at a respective customer energy consumer site; the electric distribution company determines whether repairs are required; and upon a determination of a need for repair, electric distribution company schedules a repair visit at the respective customer energy consumer site. The method is likewise applicable to other commodities such as a water supply, fuel gas supply, or the like.
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Citations
5 Claims
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1. A business management method for detection of anomalies with interaction between an electric distribution company and a plurality of customer energy consumers with respective smart electric metering systems, said method comprising the steps of:
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said respective smart electric metering system providing an error message to said electric distribution company upon occurrence of an anomaly;
electric distribution company performing online diagnostics upon detection of an anomaly at a respective customer energy consumer site;
said electric distribution company determines whether repairs are required; and
upon a determination of a need for repair, electric distribution company schedules a repair visit at said respective customer energy consumer site. - View Dependent Claims (2, 3, 4, 5)
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Specification