System, method and apparatus for change management, cash dispenser for use with the system/apparatus, and computer-readable medium containing change management program

• US 20030040927A1
• Filed: 12/27/2001
• Published: 02/27/2003
• Est. Priority Date: 08/27/2001
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Sato, Miyuki, Awatsu, Kiyotaka, Yamamoto, Hidehiko
• Application Number:
  US10/026,555
• Publication Number:
  US 20030040927A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G07F 19/202 Depositing operations within ATMs depositing in general G07D11/00
• CPC Class Codes: G07F 5/24 with change-giving
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A change management system including a change information input section for inputting change information about an amount of change as the balance of a payment, a change summing section for summing the individual amounts of change, a judgment section for discriminating whether or not the total amount of change reaches a predetermined amount, a notifying section for, if the result of the discrimination is positive, notifying the individual customer of such positive result; and a transfer transaction section for performing a transfer transaction of at least part of the total amount to an account of the customer. The change management system enables easy management of change as the balances of payments for transaction. Customers also use accumulated change transferred to their account with ease and are attracted in purchasing commodities or receiving service in stores with cash dispensers accustomed to the change management system.

Claims

1. A change management system comprising:

(a) a change information input section for inputting change information about an amount of change that is to be returned to an individual customer by a service provider as the balance of a payment with one or more banknotes and/or large coins for each service at the service provider;

(b) a change summing section for summing the individual amounts of change, which have been input by said change information input section, for each customer;

(c) a judgment section for discriminating whether or not the total amount of change for an individual customer as the result of the summing by said change summing section reaches a predetermined amount;

(d) a notifying section for, if the result of the discrimination by said judgment section is positive, notifying the last-named individual customer of such positive result of the discrimination; and

(e) a transfer transaction section for performing a transfer transaction of at least part of said total amount of change to an account of said last-named individual customer.

2. A change management system according to claim 1, further comprising a cash dispenser for dispensing said at least part of said total amount of change, which has been transferred to the account of said last-named individual customer by said transfer transaction section, to said last-named individual customer.

3. A change management system according to claim 2, wherein said transfer transaction section performs said transfer transaction at the request of said last-named individual customer which request is made on said cash dispenser designated by the service provider.

4. A change management system according to claim 1, further comprising an incentive award granting section for granting an incentive award to said last-named individual customer if the result of the discrimination by said judgment section is positive.

5. A change management system according to claim 2, further comprising an incentive award granting section for granting an incentive award to said last-named individual customer if the result of the discrimination by said judgment section is positive.

6. A change management system according to claim 3, further comprising an incentive award granting section for granting an incentive award to said last-named individual customer if the result of the discrimination by said judgment section is positive.

7. A change management system according to claim 4, further comprising an incentive award selection section for offering a plurality of optional incentive awards for selection by said last-named individual customer,

said incentive award granting section being responsive to said last-named individual customer'"'"'s selection with said incentive award selection section to grant the selected incentive award to said last-named individual customer.

8. A change management system according to claim 5, further comprising an incentive award selection section for offering a plurality of optional incentive awards for selection by said last-named individual customer,

said incentive award granting section being responsive to said last-named individual customer'"'"'s selection with said incentive award selection section to grant the selected incentive award to said last-named individual customer.

9. A change management system according to claim 6, further comprising an incentive award selection section for offering a plurality of optional incentive awards for selection by said last-named individual customer,

said incentive award granting section being responsive to said last-named individual customer'"'"'s selection with said incentive award selection section to grant the selected incentive award to said last-named individual customer.

10. A change management system according to claim 7, wherein said incentive award selection section is incorporated in said cash dispenser designated by the service provider.

11. A change management system according to claim 8, wherein said incentive award selection section is incorporated in said cash dispenser designated by the service provider.

12. A change management system according to claim 9, wherein said incentive award selection section is incorporated in said cash dispenser designated by the service provider.

13. A change management system according to claim 4, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

14. A change management system according to claim 5, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

15. A change management system according to claim 6, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

16. A change management system according to claim 7, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

17. A change management system according to claim 8, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

18. A change management system according to claim 9, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

19. A change management system according to claim 10, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

20. A change management system according to claim 11, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

21. A change management system according to claim 12, wherein said incentive award granting section is incorporated in said cash dispenser designated by the service provider.

22. A change management apparatus comprising:

(a) a change summing section for summing amounts of change that are to be returned to an individual customer by a service provider each as the balance of a payment with a payment with one or more banknotes and/or large coins for each service at the service provider;

(b) a judgment section for discriminating whether or not the total amount of change for the last-named individual customer as the result of the summing by said change summing section (4) reaches a predetermined amount;

(c) a notifying section for, if the result of the discrimination by said judgment section is positive, notifying said last-named individual customer of such positive result of the discrimination; and

(d) a transfer transaction section for performing a transfer transaction of at least of said total amount of change to an account of said last-named individual customer.

23. A cash dispenser for dispensing to a customer cash of an account of the customer, equipped with an incentive award granting section for granting an incentive award to an individual customer if the sum of individual amounts of change that are to be returned to the last-named individual customer by a service provider each as the balance of a payment with one or more banknotes and/or large coins for each service at the service provider reaches a predetermined amount.

24. A cash dispenser according to claim 23, further comprising an incentive award selection section for offering a plurality of optional incentive awards for selection by said individual customer,

said incentive award granting section being responsive to said individual customer'"'"'s selection with said incentive award selection section, to said individual customer.

25. A change management method comprising the steps of:

(a) inputting change information about an amount of change that is to be returned to an individual customer by a service provider as the balance of a payment with one or more banknotes and/or large coins for each service at the service provider;

(b) summing the individual amounts of change, which have been input in said change information inputting step (a), for each customer;

(c) discriminating whether or not the total amount of change for an individual customer as the result of said change summing step (b) reaches a predetermined amount;

(d) if the result of said discriminating step (c) is positive, notifying the last-named individual customer of such positive result of the discrimination; and

(e) performing a transfer transaction of at least part of said total amount of change to an account of said last-named individual customer.

26. A change management method according to claim 25, further comprising the step of granting an incentive award to said last-named individual customer if the result of said discriminating step (c) is positive.

27. A change management method according to claim 26, further comprising the step of offering a plurality of optional incentive awards for selection by said last-named individual customer so that said incentive award selected by said last-named individual customer in said incentive award offering step is granted to said last-named individual customer in said incentive award granting step.

28. A computer-readable medium in which a change management program is recorded, wherein said program contains instructions for execution on a computer the steps:

(a) obtaining change information about an amount of change that is to be returned to an individual customer by a service provider as the balance of a payment with one or more banknotes and/or large coins for each service at the service provider;

(b) summing the individual amounts of change, which have been input in said change information inputting step (a), for each customer;

(c) discriminating whether or not the total amount of change for an individual customer as the result of said change summing step (b) reaches a predetermined amount;

(d) if the result of said discriminating step (c) is positive, notifying the last-named individual customer of such positive result of the discrimination; and

(e) performing a transfer transaction of at least part of said total amount of change to an account of said last-named individual customer.