System and method for delivering and receiving purchased articles using lockers

• US 20030040980A1
• Filed: 08/19/2002
• Published: 02/27/2003
• Est. Priority Date: 08/20/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Ohta, Yoshihiko, Nakajima, Amane, Kurahashi, Hiroshi
• Application Number:
  US10/223,408
• Publication Number:
  US 20030040980A1
• Time in Patent Office: Days
• US Class Current: 705/26
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G07F 17/13 the containers being a postal pick-up locker
• CPC Class Codes: G07F 7/00 Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus

Abstract

An article delivery method and system for improving customer convenience. An article ordered by a customer is delivered by a delivery service to a locker specified by the customer. At the time of delivering the article, a delivery person uses a delivery password indicated in advance by a commerce server to unlock a compartment of the specified locker and places the article in the compartment. Then, the compartment is locked. To receive the article, the customer uses a pre-specified receipt password to unlock the compartment and retrieve the article.

Claims

1. In a system for performing electronic commerce involving an article over a network and managing a locker for delivery and receipt of the article, an article delivery method comprising the steps of:

receiving an order for the article over said network and setting and storing receipt identification information used to open said locker, said receipt identification information identifying a recipient of said article;

receiving a specification of said locker to which said article is to be delivered;

outputting delivery request data including article identification information identifying said article and locker information indicating said locker; and

after the article is delivered to the locker, unlocking said locker containing said delivered article based on said delivery request data in response to acceptance of said receipt identification information.

2. The article delivery method according to claim 1, wherein said delivery request data output at said step of outputting includes a delivery password used for placing said article into said locker;

and said method further comprises a step of locking said locker when said article is placed in said locker and input of said delivery password is accepted.

3. The article delivery method according to claim 2, further comprising a step of invalidating said delivery password after said locker is locked by using said delivery password.

4. The article delivery method according to claim 2, further comprising a step of invalidating said receipt identification information after said locker is unlocked by using said receipt identification information.

5. The article delivery method according to claim 1, further comprising a step of determining whether payment for said ordered article is completed,

wherein said locker is unlocked at said step of unlocking if payment for said ordered article is completed.

6. The article delivery method according to claim 5, further comprising a step of performing a process for payment for said article if payment for said ordered article is not completed,

wherein said locker is unlocked at said step of unlocking after said process for payment is completed.

7. An article delivery system, comprising:

a receipt setting receiving module for receiving specification of a locker to which an article is to be delivered;

a password management module for registering a receipt password used by a recipient of said article to open said locker and a delivery password used by a deliverer of the article to open said locker;

an entry monitoring module for locking said locker when said delivery password is input and said article is placed in said locker; and

a retrieval monitoring module for unlocking said locker containing said article when said receipt password is input.

8. A locker management server, comprising:

a receipt setting receiving module for receiving specification of a locker to which an article is to be delivered; and

a password management module for registering a first password used for unlocking said locker when said article is placed in said locker and a second password used for unlocking said locker when said article is retrieved from said locker.

9. The locker management server according to claim 8, wherein, when a locker or a locker location to which said article is to be delivered is specified in said receipt setting receiving module, availability of said locker or any locker at said locker location is checked and, if said locker or any locker at said locker location is available, the specification of said locker to which said article is to be delivered is accepted.

10. The locker management server according to claim 8, wherein said receipt setting receiving module accepts specification of a valid period during which said delivered article is contained in said locker.

11. The locker management server according to claim 8, further comprising an expiration management module for, if said article contained in said locker is not retrieved within a predetermined period, reporting to an external destination.

12. A locker control server, comprising:

a lock control module for controlling locking and unlocking of a specified locker to which an article is to be delivered;

a password registration module for registering a first password and a second password provided from an external source over a network for unlocking said locker;

an entry monitoring module for unlocking said locker when said first password is input and locking said locker after said article is placed in said locker; and

a retrieval monitoring module for unlocking said locker when said second password is input.

13. The locker control server according to claim 12, wherein said retrieval monitoring module determines whether payment for said article is completed and, if the payment is completed, unlocks said locker to allow said article to be retrieved from said locker.

14. The locker control server according to claim 13, further comprising a payment processing module for processing payment if payment for said article is not completed.

15. The locker control server according to claim 12, further comprising a sensor for detecting whether an article is contained in said locker.

16. A commerce server, comprising:

a receipt setting receiving module for receiving a request for delivery of an article by receiving specification of a locker to which an article is to be delivered and customer identification information identifying a customer provided from a terminal of said customer over a network;

a password management module for setting an unlocking password for unlocking said locker and indicating said unlocking password to said terminal of said customer over said network; and

a delivery information issuance module for outputting locker identification information identifying said locker and article identification information identifying said article for delivering said article to said specified locker.

17. The commerce server according to claim 16, further comprising:

an article purchase order receiving module for receiving an order for an article placed from said terminal of said customer over said network; and

a payment receiving module for receiving payment for said article,

wherein said receipt setting receiving module receives the request for delivery of said article received at said order receiving module.

18. The commerce server according to claim 16, wherein said unlocking password is set through said terminal of said customer over said network.

19. The commerce server according to claim 16, wherein said password management module indicates said unlocking password to said terminal of said customer after payment for said article or payment for delivery of said article is completed.

20. The commerce server according to claim 16, wherein said password management module sets a locking password when said article delivered to said locker is placed in said locker;

and

said delivery information issuance module outputs said locking password in addition to said locker identification information and said article identification information.