USER VALIDATION FOR INFORMATION SYSTEM ACCESS AND TRANSACTION PROCESSING

• US 20030046083A1
• Filed: 11/21/1997
• Published: 03/06/2003
• Est. Priority Date: 11/22/1996
• Status: Abandoned Application

• Current Assignee: Bank One Colorado NA As Agent, SpeechWorks International, Inc. (Microsoft Corporation)
• Original Assignee: SpeechWorks International, Inc. (Microsoft Corporation)
• Inventors: SHARMA, MANISH, KEYSER, CHRIS, ROTHACKER, RAINER, DEVINNEY, EDWARD J. Jr., MAMMONE, RICHARD J.
• Application Number:
  US08/976,279
• Publication Number:
  US 20030046083A1
• Time in Patent Office: Days
• US Class Current: 704/273
• CPC Class Codes: G06Q 20/00 Payment architectures, schemes or protocols apparatus for performing or posting payment transactions G07F7/08, G07F19/00; electronic cash registers G07G1/12
• CPC Class Codes: G06Q 20/40145 Biometric identity checks
• CPC Class Codes: G07C 9/37 using biometric data, e.g. fingerprints, iris scans or voice recognition
• CPC Class Codes: G07C 9/38 with central registration
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04L 2463/102 applying security measure for e-commerce data processing systems or methods, specially adapted for e-commerce G06Q30/00
• CPC Class Codes: H04L 63/0861 using biometrical features, e.g. fingerprint, retina-scan cryptographic mechanisms or cryptographic arrangements for entity authentication using biological data H04L9/3231
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

The present invention applies speech recognition technology to remote access, verification, and identification applications. Speech recognition is used to raise the security level of many types of transaction systems which previously had serious safety drawbacks, including: point of sale systems, home authorization systems, systems for establishing a call to a called party (including prison telephone systems), internet access systems, web site access systems, systems for obtaining access to protected computer networks, systems for accessing a restricted hyperlink, desktop computer security systems, and systems for gaining access to a networked server. A general speech recognition system using communication is also presented. Further, different types of speech recognition methodologies are useful with the present invention, such as “simple” security methods and systems, multi-tiered security methods and systems, conditional multi-tiered security methods and systems, and randomly prompted voice token methods and systems.

Claims

1. A system for recognizing a user through speech recognition, comprising:

a client terminal, comprising;

a voice input, which obtains speech data; and

a first communication unit, connected to the voice input, which transmits information concerning the speech data;

a voice recognition system, operably connected to receive user information from a voice information database, comprising;

a second communication unit for receiving the information concerning the speech data from the first communication unit; and

a processing unit for providing output information concerning voice recognition between the input speech data and the user information from the voice information database.

2. The system of claim 1, wherein the client terminal further comprises:

a preprocessor connected to the voice input;

a feature extraction unit, connected to the preprocessor and to the first communication unit, wherein the feature extraction unit extracts the information concerning the speech data, and

wherein the processing unit utilizes the extracted information concerning the speech data.

3. The system of claim 1, wherein the first communication unit can receive output information, wherein the voice recognition system transmits output information to the client terminal, and the client terminal contains an output unit for indicating the output information.

4. The system of claim 1, wherein the output unit is a display and wherein the input unit is a microphone.

5. The system of claim 2, wherein the client terminal is a point of sale terminal, and wherein the first and second communication units are connected by a telephone line.

6. The system of claim 2, wherein the first and second communication units are connected by a call center.

7. The system of claim 2, wherein the call center is connected to the first communication unit by a vendor retail service bridge.

8. The system of claim 1, wherein the voice input is a telephone input, the first communication unit can receive output information, the voice recognition system transmits output information to the client terminal, and wherein the client terminal contains a switch which connects a telephone network to the telephone input upon successful voice recognition.

9. The system of claim 8, wherein the telephone input is connected to a telephone set located in a prison.

10. The system of claim 2, wherein the client terminal is a personal computer, wherein the first and second communication units are connected through a vendor web page and a call center, and wherein the vendor web page provides the personal computer with internet access in the event of successful voice recognition.

11. The system of claim 2, wherein the first and second communication units are connected through a firewall, and wherein the firewall provides the client terminal with access to a protected network in the event of successful voice recognition.

12. The system of claim 2, wherein the first and second communication units are connected through a web server and recognition management server, and wherein the recognition management server provides the client terminal with access to a restricted hyperlink in the event of successful voice recognition.

13. The system of claim 1, wherein the first and second communication units are interfaces on a desktop computer, and wherein the entire system is located on the desktop computer.

14. The system of claim 2, wherein the client terminal is a client terminal, wherein the first and second communication units are connected through a networked server, and wherein the network server provides the client terminal with access to a protected network in the event of successful voice recognition.

15. The system of claim 14, wherein successful voice recognition includes first level authentication.