Systems and methods for managing printing device replaceable components for multiple organizations
First Claim
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1. A method for managing printer component inventories, comprising:
- defining one or more printer component rules for one or more printers in a first organization and for one or more printers in a second organization, each printer component rule defining a printer component event that, when it occurs, indicates that the printer component requires replacement;
monitoring printer components in the printers in the first organization and the second organization to detect an occurrence of a printer component event defined by a printer component rule; and
replacing a printer component when a printer component event is detected in a printer.
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Abstract
A rules-based printing device component management system and methods for use are described that allow a printing device component vendor to monitor printer component conditions in multiple organizations. The printer component conditions are compared with one or more rules defined for the printer and its components to determine if a printer component requires replacement. The rules may be defined by the organization or the vendor and may be stored at a vendor site to efficiently manage replacement of depleted or broken printer components.
43 Citations
22 Claims
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1. A method for managing printer component inventories, comprising:
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defining one or more printer component rules for one or more printers in a first organization and for one or more printers in a second organization, each printer component rule defining a printer component event that, when it occurs, indicates that the printer component requires replacement;
monitoring printer components in the printers in the first organization and the second organization to detect an occurrence of a printer component event defined by a printer component rule; and
replacing a printer component when a printer component event is detected in a printer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for managing printer components in one or more organizations, comprising:
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a processor;
memory;
connection means for establishing at least one electronic connection with a first organization and at least one electronic connection with a second organization, each organization having at least one printer that includes one or more printer components;
a rules-based printer component management system configured to monitor the printers in the first and second organizations for the occurrence of a printer component event in a printer component, the occurrence of the printer component event indicating that the printer component requires replacement; and
replacing the printer component in which the printer component event occurred. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. One or more computer-readable media containing computer-executable instructions that, when executed on a computer, perform the following steps:
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monitoring printer component conditions in one or more printers of more than one organization;
referring to printer component rules defined for the one or more printers to determine if a printer component event has occurred that indicates that a replacement component is required for the printer component in which the printer component event has occurred, the printer component even occurring when printer component conditions satisfy at least one of the printer component rules; and
replacing the printer component that requires replacement with a replacement component. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification