Method and system for providing incentive award information to a customer

• US 20030046157A1
• Filed: 08/31/2001
• Published: 03/06/2003
• Est. Priority Date: 08/31/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Prorock, Thomas Joseph
• Application Number:
  US09/943,941
• Publication Number:
  US 20030046157A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0211 Determining the effectiveness of discounts or incentives
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

A method and system for providing incentive award information to a customer are disclosed. Initially, customer information of a customer is obtained from an input device. The customer information is then transmitted to a remotely located host computer. In response to the customer information at the host computer, the host computer retrieves incentive award information associated with the customer information and then transmits the retrieved information to the input device. The incentive award information is subsequently displayed on the input device. In response to scanning of a product on the input device by the customer, the product having an associated award, incentive award information of the customer is updated with the addition of the new product code. The updated incentive award information is then displayed on the input device. The customer is alerted when the updated incentive award information reaches or falls within a predetermined threshold from an award plateau.

Claims

1. A method for providing incentive award information to a customer, said method comprising:

obtaining customer information of a customer from an input device;

transmitting said customer information to a remotely located host computer;

in response to said customer information at said host computer, retrieving and transmitting incentive award information associated with said customer information from said host computer to said input device;

displaying said incentive award information on said input device;

in response to scanning of a product on said input device by said customer, said product having an associated award, updating incentive award information of said customer with the addition of said new product code;

displaying said updated incentive award information on said input device; and

alerting said customer in response to said updated incentive award information reaches a predetermined threshold from an award plateau.

2. The method of claim 1, wherein said input device is a portable input device.

3. The method of claim 1, wherein said method further includes a step of alerting said customer in response to said updated incentive award information falls within a predetermined range from an award plateau.

4. The method of claim 1, wherein said method further includes a step of confirming a purchase of said product by said customer by selecting one of a plurality of options.

5. A system for providing incentive award information to a customer, said system comprising:

means for obtaining customer information of a customer from an input device;

means for transmitting said customer information to a remotely located host computer;

means for retrieving and transmitting incentive award information associated with said customer information from said host computer to said input device, in response to said customer information at said host computer;

means for displaying said incentive award information on said input device;

means for updating incentive award information of said customer with the addition of said new product code, in response to scanning of a product on said input device by said customer, said product having an associated award;

means for displaying said updated incentive award information on said input device; and

means for alerting said customer in response to said updated incentive award information reaches a predetermined threshold from an award plateau.

6. The system of claim 5, wherein said input device is a portable input device.

7. The system of claim 5, wherein said system further includes a means for alerting said customer in response to said updated incentive award information falls within a predetermined range from an award plateau.

8. The system of claim 5, wherein said system further includes a means for confirming a purchase of said product by said customer by selecting one of a plurality of options.