Controls and displays for acquiring preferences, inspecting behavior, and guiding the learning and decision policies of an adaptive communications prioritization and routing system
First Claim
1. A user interface to manage electronic messages, comprising:
- a display providing one or more display objects associated with delivery of one or more messages, the messages being automatically classified according to a respective priority value; and
one or more inputs associated with the display objects to facilitate adaptation of the user interface to one or more preferences of a user.
2 Assignments
0 Petitions
Accused Products
Abstract
The present invention relates to a system and methodology to enable a plurality of information associated with electronic messages to be automatically prioritized by a message urgency system for transmittal to a user or system. The message urgency system can employ classifiers that can be explicitly and/or implicitly trained to prioritize or triage one or more received messages according to a learned importance to the user. An adaptable and configurable graphical user interface is provided in order to manage the prioritized information. The interface facilitates system personalization according to user desires of how messages are received and subsequently processed by the user. Display and input adjustments are provided in a plurality of selectable pages to enable the personalization of the system. Display options include status and summary views of various configuration and adjustment options that alter the characteristics of how messages are presented to the user. Configuration and adjustment options include profile options, routing options, alerting options, chunking options, schedule options, and other context-sensitive control options, one or more rules that act in conjunction with a routing system, learning status and configuration options for guiding and inspecting the state of learning of the message urgency system along with device option configurations for controlling messages output to a selected message reception and display device.
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Citations
85 Claims
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1. A user interface to manage electronic messages, comprising:
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a display providing one or more display objects associated with delivery of one or more messages, the messages being automatically classified according to a respective priority value; and
one or more inputs associated with the display objects to facilitate adaptation of the user interface to one or more preferences of a user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A method associated with message delivery, comprising:
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generating a priority associated with a message;
determining an expected loss of non-review of the message at a current time based on the priority;
determining an expected cost of outputting the message at the current time; and
alerting a user of the message in response to determining that the expected loss is greater than the expected cost. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A user interface to manage electronic messages, comprising:
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means for providing graphical displays associated with one or more messages that have been automatically classified according to a priority of the respective messages; and
means for configuring the graphical displays according to one or more user preferences associated with the priority and delivery of the one or more messages.
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41. A method for delivering messages to a device, comprising:
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scheduling a period when one or more user profiles are activated;
configuring at least one set of parameters for the one or more profiles;
assigning priority values to one or more messages; and
delivering the one or more messages based at least in part on the priority values, the profile that is activated, and the at least one set of parameters. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54)
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55. A user interface for an adaptive prioritization and routing system, comprising:
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one or more controls and displays to at least one of acquire user preferences, inspect behavior, and guide learning and decision policies of the adaptive prioritization and routing system; and
a user interface associated with the one or more controls and displays that facilitates inspection, control and learning associated with alerting and routing prioritized messages. - View Dependent Claims (56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77)
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78. A user interface for an adaptive prioritization and routing system, comprising:
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one or more controls and displays to acquire message priority settings associated with the adaptive prioritization and routing system; and
a user interface associated with the one or more controls and displays that provides at least one of an adjustable control of an amount of messages received via the message priority settings and a feedback directed to the user relating to the settings. - View Dependent Claims (79, 80, 81, 82, 83, 84, 85)
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Specification