Method and apparatus for evaluating relative performance of a business in an association of the same or similar businesses
First Claim
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1. A method of evaluating the performance of an individual member of an association of members in the same or similar business comprising the steps of:
- (1) providing a computer database containing performance data on members of the association;
(2) electronically submitting data on performance of the individual member to the computer database of step (1);
(3) evaluating the data submitted in step (2) for compliance with predetermined business performance standards and comparing the data submitted in step (2) with the data in the database of step (1) via software in the computer of step (1); and
(4) reporting the evaluation and comparison of the data performed in step (3) to the individual member.
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Abstract
A method of evaluating the business performance of a member such as an automotive collision repair shop in an association of members in the same or similar business. Data on the business performance of the members in the association is maintained in a computer database. The individual member being evaluated electronically submits performance data to the computer containing the database. The data submitted is compared to the data on other association members stored in the database. A report on the comparison is provided back to the individual member.
62 Citations
26 Claims
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1. A method of evaluating the performance of an individual member of an association of members in the same or similar business comprising the steps of:
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(1) providing a computer database containing performance data on members of the association;
(2) electronically submitting data on performance of the individual member to the computer database of step (1);
(3) evaluating the data submitted in step (2) for compliance with predetermined business performance standards and comparing the data submitted in step (2) with the data in the database of step (1) via software in the computer of step (1); and
(4) reporting the evaluation and comparison of the data performed in step (3) to the individual member. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of evaluating the performance of an automotive collision repair shop comprising the steps of:
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(1) providing a computer database containing performance data on automotive collision repair shops;
(2) electronically submitting data on performance of an automotive collision repair shop to the computer database of step (1);
(3) evaluating the data submitted in step (2) for compliance with predetermined business performance standards and comparing the data submitted in step (2) with the data in the database of step (1) via software in the computer of step (1); and
(4) reporting the evaluation and comparison of the data performed in step (3) to the automotive collision repair shop of step (2). - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. A performance analysis system comprising:
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(a) a central computer storing a database containing data on business performance of an association of members in the same or similar businesses;
(b) a remote computer located at an individual member'"'"'s place of business, said remote computer being electronically communicable with the central computer such that data on performance of the individual member is electronically transferable to said central computer; and
(c) software installed on said central computer for evaluating performance data transferred from said remote computer to said data stored in said database. - View Dependent Claims (20, 21, 22)
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23. An automotive collision repair shop performance analysis system comprising:
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(a) a central computer storing a database containing data on business performance of automotive collision repair shops;
(b) a remote computer located at a remote automotive collision repair shop, said remote computer being electronically communicable with the central computer such that data on performance of the remote automotive repair shop is electronically transferable to said central computer; and
(c) software installed on said central computer for evaluating performance data transferred from said remote computer to said data stored in said database. - View Dependent Claims (24, 25, 26)
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Specification