Methods for accessing information on personal computers using voice through landline or wireless phones

• US 20030055649A1
• Filed: 09/17/2001
• Published: 03/20/2003
• Est. Priority Date: 09/17/2001
• Status: Abandoned Application

• Current Assignee: Chi Zhang, Xu Bin
• Original Assignee: Chi Zhang, Xu Bin
• Inventors: Zhang, Chi, Xu, Bin
• Application Number:
  US09/954,549
• Publication Number:
  US 20030055649A1
• Time in Patent Office: Days
• US Class Current: 704/270
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4936 Speech interaction details speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML

Abstract

This invention discloses methods and approaches for accessing information residing on ordinary PCs using voice phones calls through telephone lines; either landline telephones or wireless phones can be used. Four techniques are described in this invention to enable effective speech recognition and information retrieval based on normal PC hardware and software platform: i) natural language-based speech recognition; ii) SQL-like information retrieval commands; iii) dynamic dialog-based key content dictations; iv) dynamically generated rule grammars for speech dictations. Through software implementations, these four techniques combined will let ordinary users remotely access the information residing on their PCs by making voice phone calls. Security handling of the voice calls is also disclosed and described in this invention.

Claims

1. Method for remotely accessing the information and contents residing on personal computers through voice phone calls using landline telephones or wireless phones, said method comprising:

physical connection between the PC and the remote user through PC telephone modems and landline telephones or wireless phones, phone lines, internet packet network using VoIP, that transfer the voice audio signal from the remote user to the audio input of the PC for speech recognition;

a speech recognition system installed on PC for recognizing incoming voice, dictating it into information retrieval commands, retrieving and sending the required information back to the remote user through speech synthesizer, or other communication means, such as fax, email, instant message, wireless SMS (short message service), voice messages, VoIP, and automatic alerts through voice phone calls.

2. The method of claim 1 wherein said speech recognition system comprising:

natural language speech input;

SQL-like information retrieval commands;

dynamic dialog-based key content dictations;

dynamically generated rule grammars for speech dictations;

security handling of the voice call.

3. The method of claim 1 wherein said information residing on PCs meaning:

emails, voice messages, calendar and schedules, contact information and address books, task lists, files including word processing, graphics, spreadsheet, and presentations.

4. The method of claim 2 wherein said natural language speech input comprising:

a user speaks a whole sentence once to express a complete meaning for retrieving a specific content or piece of information residing on PC, instead of speaking a single or several words in multiple speech inputs.

5. The method of claim 2 wherein said SQL-like information retrieval commands comprising the steps:

defining SQL-like information retrieval commands;

dictating and translating the incoming speech into the said SQL-like information retrieval commands using dynamic dialog-based key content dictations;

executing the said SQL-like information retrieval commands and sending the retrieved information back to user through speech synthesizer and other communication means, such as email, fax, instant message, voice using VoIP, and voice alert calls.

6. The methods of claim 2 and claim 5 wherein said step of dynamic dialog-based key content dictations comprising steps of:

identifying key contents, such as table or category name, primary key, and attributes for the said SQL-like information retrieval commands from speech input for accessing and retrieving PC contents;

finding missing attributes or key contents from completing the said SQL-like information retrieval command;

prompting and asking the user through speech synthesizer a specific question for inputting the missing attribute or key content;

using dynamically generated rule grammars to dictate and recognize the specific missing attributes or key contents answered by the user through voice input;

iterating the dialogs until a complete SQL-like information retrieval command is complete.

7. The methods of claim 2 and claim 6 wherein said dynamically generated rule grammars comprising:

according to the question raised by the speech system during the said dynamic dialog, instantly changing rule grammars for speech recognition engine to dictate a specific answer from user'"'"'s speech input;

instantly updating rule grammars for speech recognition engine to reflect and include the latest changes and renewals of the said content and information residing on PCs.

8. The method of claim 5 wherein the said step of defining SQL-like information retrieval commands comprising steps of:

categorizing and specifying the said information and contents residing on PCs into different tables or categories;

information within each table or category having similar retrieval commands;

identifying primary key for each table or category so that each piece of information entry within a table or category can be distinctive from one another and have its unique identification;

defining attributes or key contents associated with primary key within a table or category;

information retrieval requests by the user being represented by the said SQL-like information retrieval commands using the said primary key and associated attributes.

9. The method in claim 2 wherein said step of secure handling of voice calls comprising:

speech system prompting the caller to speak out password, usually a sentence;

through speech dictation, the system verifying if the caller has the permission to access the PC;

the said password sentence being included as a speech rule in the rule grammar for password dictation;

the rule grammar for password dictation also including variants of the correct password sentence as speech rules;

the said variants having similar patterns, meanings, or pronunciations as compared to the correct password sentence;

increasing the number of the said password variant sentences in rule grammar for password dictation to minimize the probability that an outside caller accidentally hit the correct password, hence increasing the voice access security;

increasing the length of the password sentence to enhance the voice access security.