Multi-level selectable help items

• US 20030058267A1
• Filed: 09/25/2002
• Published: 03/27/2003
• Est. Priority Date: 11/13/2000
• Status: Abandoned Application

• Current Assignee: Exobrain Incorporated
• Original Assignee: Exobrain Incorporated
• Inventors: Warren, Peter
• Application Number:
  US10/255,772
• Publication Number:
  US 20030058267A1
• Time in Patent Office: Days
• US Class Current: 345/705
• CPC Class Codes: G06F 16/34 Browsing; Visualisation therefor
• CPC Class Codes: G06F 16/904 Browsing; Visualisation therefor for navigating the web G06F16/954; browsing optimisation for the web G06F16/957

Abstract

A method for displaying multi-level help for an element on a computer system by receiving an activation command associated with the element and displaying a first help item for the element. The system subsequently receives a help item selection command, and in response, displays a second help item for the element. An alternative embodiment receives a help request command associated with an element and displays, to the user, a help item selection utility to select from a plurality of help items for the element. Upon selection, the selected help item is displayed.

Claims

1. A method for displaying multi-level help for an element, the method comprising the steps of:

receiving an activation command associated with the element;

displaying a first help item for the element;

receiving a help item selection command;

in response to the help item selection command, displaying a second help item for the element.

2. The method of claim 1, wherein the element is an active element.

3. The method of claim 2, wherein the help item selection command is generated through a scrolling element.

4. The method of claim 2, wherein the step of displaying the help items further comprises the step of displaying the help items substantially adjacent to the active element.

5. The method of claim 1 wherein the help item comprises text.

6. The method of claim 1 wherein the help items comprises graphics, video, sounds, links, or applets.

7. The method of claim 1 wherein the help item comprises a functionality for which a host system may initiate.

8. The method of claim 1 wherein the first help item is a user-edited help item.

9. The method of claim 1 wherein the second help item is a user-edited help item.

10. The method of claim 1 where the step of displaying a first help item further has the steps of:

determining an initial help level when activating help for the element for a user and displaying the help item associated with the initial help level as the first help item.

11. A computer storage medium comprising computer-executable instructions for performing the method of claim 1.

12. An apparatus configured to perform the method of claim 1.

13. A method for displaying multi-level help for a user, the method comprising the steps of:

receiving a help request command associated with an element;

displaying a help item selection utility to the user, wherein a plurality of help items associated with the selected element are displayed for selection;

receiving a help item selection command from the user indicating the selected help item;

in response to the help item selection command, displaying the selected help item for the associated element.

14. The method of claim 13 wherein the help item comprises text.

15. The method of claim 13 wherein the help items comprises graphics, video, sounds, links, or applets.

16. The method of claim 13 wherein the help item comprises a functionality for which a host system may initiate.

17. The method of claim 13 wherein the plurality of help items comprises a user-edited help item.

18. A computer storage medium comprising computer-executable instructions for performing the method of claim 13.

19. An apparatus configured to perform the method of claim 13.

20. A method for displaying multi-level help to a user for an element, the method comprising the steps of:

receiving an activation command for the element;

displaying a help item selection utility to the user, wherein a plurality of help items, associated with the element, are displayed for selection;

receiving a help item selection command from the user which indicates a selected help item; and

in response to the help item selection command, displaying the selected help item.

21. The method of claim 20 wherein the plurality of help items comprise a user-edited help item.

22. The method of claim 20 wherein the help item comprises text.

23. The method of claim 20 wherein the help items comprises graphics, video, sounds, links, or applets.

24. The method of claim 20 wherein the help item comprises a functionality for which a host system may initiate.

25. A computer storage medium comprising computer-executable instructions for performing the method of claim 20.

26. An apparatus configured to perform the method of claim 20.

27. A method for displaying multi-level help for an element to a user, the method comprising the steps of:

receiving a help request command associated with the element;

displaying an initial help item;

receiving a help item selection command from the user indicating the selection of a second help item;

in response to the help item selection command, displaying the second selected help item for the associated element.

28. The method of claim 27 wherein the step of displaying an initial help item has the step of determining the initial help level for the user for the associated element.

29. The method of claim 28, wherein the step of determining the initial help level comprises the step of setting the user'"'"'s initial help level based on the most recent help level viewed by the user for the element.

30. The method of claim 28, wherein the step of determining the user'"'"'s initial help level comprises the step of setting the user'"'"'s initial help level based on the highest help level viewed by the user for the element during a period of interest.

31. The method of claim 28, wherein the step of determining the user'"'"'s initial help level comprises the step of setting the user'"'"'s initial help level based on a weighted averaged of help levels viewed by the user level for the element during a period of interest.

32. The method of claim 28, wherein the step of determining the initial help level comprises the steps of:

assigning the associated element to a group of elements; and

setting the initial help level based on a group initial help for the group of elements to which the associated element is assigned.

33. The method of claim 27 wherein the step of receiving a help request command associated with an element has the steps of:

receiving a help request command;

receiving an element selection command from the user; and

in response to the element selection command, associating the element with the help request command.

34. The method of claim 27 wherein the plurality of help items comprises help items of different languages.

35. The method of claim 27 wherein the plurality of help items comprises help items of varying levels of help.

36. The method of claim 33 wherein the step of receiving a help request command associated with the element is from the user.

37. A computer storage medium comprising computer-executable instructions for performing the method of claim 27.

38. An apparatus configured to perform the method of claim 27.