System and method for providing information services to a mobile device user

• US 20030058842A1
• Filed: 08/23/2002
• Published: 03/27/2003
• Est. Priority Date: 02/24/2000
• Status: Abandoned Application

• Current Assignee: Mblox Incorporated (Sinch AB)
• Original Assignee: Mblox Incorporated (Sinch AB)
• Inventors: Bud, Andrew
• Application Number:
  US10/227,180
• Publication Number:
  US 20030058842A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04L 67/561 Adding application-functional data or data for application control, e.g. adding metadata
• CPC Class Codes: H04L 67/565 Conversion or adaptation of application format or content adding application control or application functional data H04L67/561
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 8/18 Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

A system and method for providing information services to a mobile device user, the mobile device user having a mobile device, comprising receiving profile information about the mobile device user; receiving real-time data from one or more content sources, the real-time data including forecast data; generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user; and transmitting the tailored message to the mobile device of the mobile device user.

Claims

1. A method for providing information services to a mobile device user, the mobile device user having a mobile device, the method comprising:

receiving profile information about the mobile device user;

receiving real-time data from one or more content sources, the real-time data including forecast data;

generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user; and

transmitting the tailored message to the mobile device of the mobile device user.

2. The method according to claim 1 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

3. The method according to claim 1, further comprising:

receiving a message from the mobile device user in response to the tailored message.

4. The method according to claim 3, further comprising:

transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

5. The method according to claim 1 wherein the process for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

6. The method according to claim 5 wherein I uses S to send the profile information, wherein S is a computer network, a telecommunications network, the World Wide Web, an electronic mail system, a facsimile machine, an interactive voice response system, or a customer service call center.

7. The method according to claim 1 wherein the one or more content sources include C, wherein C is a retailer, a manufacturer, a health care provider, a transportation provider, a service provider, an education provider, a travel provider, or an entertainment provider.

8. The method according to claim 1 wherein the mobile device is M, wherein M is a mobile telephone, a personal digital assistant, a pager, or a mobile computer.

9. The method according to claim 1 wherein the process for transmitting the tailored message transmits the tailored message using a mobile telecommunications message system.

10. The method according to claim 9 wherein the mobile telecommunications message system includes P, wherein P is Short Message Service, General Packet Radio Service, Universal Mobile Telecommunications System, Bluetooth, or Wireless Application Protocol.

11. The method according to claim 1 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

12. A system for providing information services to a mobile device user, the mobile device user having a mobile device, the system comprising:

a module for receiving profile information about the mobile device user;

a module for receiving real-time data from one or more content sources, the real-time data including forecast data;

a module for generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user; and

a module for transmitting the tailored message to the mobile device of the mobile device user.

13. The system according to claim 12 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

14. The system according to claim 12, further comprising:

a module for receiving a message from the mobile device user in response to the tailored message.

15. The system according to claim 14, further comprising:

a module for transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

16. The system according to claim 12 wherein the module for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

17. The system according to claim 16 wherein I uses S to send the profile information, wherein S is a computer network, a telecommunications network, the World Wide Web, an electronic mail system, a facsimile machine, an interactive voice response system, or a customer service call center.

18. The system according to claim 12 wherein the one or more content sources include C, wherein C is a retailer, a manufacturer, a health care provider, a transportation provider, a service provider, an education provider, a travel provider, or an entertainment provider.

19. The system according to claim 12 wherein the mobile device is M, wherein M is a mobile telephone, a personal digital assistant, a pager, or a mobile computer.

20. The system according to claim 12 wherein the module for transmitting the tailored message transmits the tailored message using a mobile telecommunications message system.

21. The system according to claim 20 wherein the mobile telecommunications message system includes P, wherein P is Short Message Service, General Packet Radio Service, Universal Mobile Telecommunications System, Bluetooth, or Wireless Application Protocol.

22. The system according to claim 12 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

23. A computer program product for providing information services to a mobile device user, the mobile device user having a mobile device, the computer program product comprising a computer usable medium having a computer readable program code thereon, the computer program code comprising:

program code for receiving profile information about the mobile device user;

program code for receiving real-time data from one or more content sources, the real-time data including forecast data;

program code for generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user; and

program code for transmitting the tailored message to the mobile device of the mobile device user.

24. The computer program product according to claim 23 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

25. The computer program product according to claim 23, further comprising:

program code for receiving a message from the mobile device user in response to the tailored message.

26. The computer program product according to claim 25, further comprising:

program code for transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

27. The computer program product according to claim 23 wherein the program code for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

28. The computer program product according to claim 27 wherein I uses S to send the profile information, wherein S is a computer network, a telecommunications network, the World Wide Web, an electronic mail system, a facsimile machine, an interactive voice response system, or a customer service call center.

29. The computer program product according to claim 23 wherein the one or more content sources include C, wherein C is a retailer, a manufacturer, a health care provider, a transportation provider, a service provider, an education provider, a travel provider, or an entertainment provider.

30. The computer program product according to claim 23 wherein the mobile device is M, wherein M is a mobile telephone, a personal digital assistant, a pager, or a mobile computer.

31. The computer program product according to claim 23 wherein the program code for transmitting the tailored message transmits the tailored message using a mobile telecommunications message system.

32. The computer program product according to claim 31 wherein the mobile telecommunications message system includes P, wherein P is Short Message Service, General Packet Radio Service, Universal Mobile Telecommunications System, Bluetooth, or Wireless Application Protocol.

33. The computer program product according to claim 23 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

34. A media channel for providing information services to a mobile device user, the mobile device user having a mobile device, the media channel comprising:

means for receiving profile information about the mobile device user;

means for receiving real-time data from one or more content sources, the real-time data including forecast data;

means for generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user; and

means for transmitting the tailored message to the mobile device of the mobile device user.

35. The media channel according to claim 34 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

36. The media channel according to claim 34, further comprising:

means for receiving a message from the mobile device user in response to the tailored message.

37. The media channel according to claim 36, further comprising:

means for transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

38. The media channel according to claim 34 wherein the means for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

39. The media channel according to claim 38 wherein I uses S to send the profile information, wherein S is a computer network, a telecommunications network, the World Wide Web, an electronic mail system, a facsimile machine, an interactive voice response system, or a customer service call center.

40. The media channel according to claim 34 wherein the one or more content sources include C, wherein C is a retailer, a manufacturer, a health care provider, a transportation provider, a service provider, an education provider, a travel provider, or an entertainment provider.

41. The media channel according to claim 34 wherein the mobile device is M, wherein M is a mobile telephone, a personal digital assistant, a pager, or a mobile computer.

42. The media channel according to claim 34 wherein the means for transmitting the tailored message transmits the tailored message using a mobile telecommunications message system.

43. The media channel according to claim 42 wherein the mobile telecommunications message system includes P, wherein P is Short Message Service, General Packet Radio Service, Universal Mobile Telecommunications System, Bluetooth, or Wireless Application Protocol.

44. The media channel according to claim 34 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

45. A method for providing travel information services to a mobile device user, the mobile device user having a mobile device, the method comprising:

receiving profile information about the mobile device user, the profile information including itinerary information for the mobile device user;

receiving real-time data from one or more content sources, the real-time data including forecasted route and vehicle information;

generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user, the generated message including status information tailored to the itinerary of the mobile device user; and

transmitting the generated message to the mobile device of the mobile device user.

46. The method according to claim 45, further comprising:

receiving a message from the mobile device user in response to the tailored message.

47. The method according to claim 46, further comprising:

transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

48. The method according to claim 45 wherein the process for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

49. The method according to claim 48 wherein the mobile device user uses S to send the profile information, wherein S is the World Wide Web, an interactive voice response system, or a customer service call center.

50. The method according to claim 45 wherein the one or more content sources include C, wherein C is a rail operator, an airline operator, a ship operator, a limousine operator, or a bus operator.

51. The method according to claim 45 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

52. The method according to claim 51 wherein the manual process real-time data is the forecast data, the forecast data augmenting the automatic process real-time data.

53. The method according to claim 45 wherein the mobile device is a mobile telephone.

54. The method according to claim 45 wherein the process for transmitting the generated message transmits the generated message using a mobile telecommunications message system.

55. The method according to claim 54 wherein the mobile telecommunications message system is Short Message Service.

56. The method according to claim 45 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

57. The method according to claim 45 wherein the forecasted route and vehicle information includes V, wherein V is information on a vehicle delay on a particular route, information on a vehicle cancellation on a particular route, or information on a route change for a particular vehicle.

58. The method according to claim 45 wherein the status information includes S, wherein S is information on a vehicle on a particular route or information on alternate transportation.

59. A system for providing travel information to a mobile device user, the mobile device user having a mobile device, the system comprising:

a first receiver for receiving profile information about the mobile device user, the profile information including itinerary information for the mobile device user;

a second receiver for receiving real-time data from one or more content sources, the real-time data including forecasted route and vehicle information;

a generator for generating a message for the mobile device user, the message based on the received real-time data and tailored to substantially match at least part of the profile information of the mobile device user, the generated message including status information tailored to the itinerary of the mobile device user; and

a first transmitter for transmitting the generated message to the mobile device of the mobile device user.

60. The system according to claim 59, further comprising:

a third receiver for receiving a message from the mobile device user in response to the tailored message.

61. The system according to claim 60, further comprising:

a second transmitter for transmitting a reply message to the mobile device user, the reply message responsive to the received response message.

62. The system according to claim 59 wherein the first receiver for receiving profile information receives the profile information from I, wherein I is the mobile device user or an entity acting on behalf of the mobile device user.

63. The system according to claim 62 wherein the mobile device user uses S to send the profile information, wherein S is the World Wide Web, an interactive voice response system, or a customer service call center.

64. The system according to claim 59 wherein the one or more content sources include C, wherein C is a rail operator, an airline operator, a ship operator, a limousine operator, or a bus operator.

65. The system according to claim 59 wherein the real-time data is sent via X, wherein X is an automatic process, a manual process, or a combination of an automatic process and a manual process.

66. The system according to claim 65 wherein the manual process real-time data is the forecast data, the forecast data augmenting the automatic process real-time data.

67. The system according to claim 59 wherein the mobile device is a mobile telephone.

68. The system according to claim 59 wherein the first transmitter for transmitting the generated message transmits the generated message using a mobile telecommunications message system.

69. The system according to claim 68 wherein the mobile telecommunications message system is Short Message Service.

70. The system according to claim 59 wherein the profile information includes P, wherein P is identification information for the mobile device user, identification information for the mobile device user'"'"'s mobile device, or identification information for mobile device user'"'"'s subscription service.

71. The system according to claim 59 wherein the forecasted route and vehicle information includes V, wherein V is information on a vehicle delay on a particular route, information on a vehicle cancellation on a particular route, or information on a route change for a particular vehicle.

72. The system according to claim 59 wherein the status information includes S, wherein S is information on a vehicle on a particular route or information on alternate transportation.