Multi-media communication management system for routing incoming calls to a subscriber device that is served by a subscriber station

• US 20030059002A1
• Filed: 12/18/2001
• Published: 03/27/2003
• Est. Priority Date: 09/24/2001
• Status: Abandoned Application

• Current Assignee: Teleware Incorporated
• Original Assignee: Teleware Incorporated
• Inventors: Sojka, Marvin L., Meyerson, Robert F., Adams, Christopher L.
• Application Number:
  US10/024,268
• Publication Number:
  US 20030059002A1
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 1/02 Constructional features of telephone sets
• CPC Class Codes: H04M 1/2473 Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface) details of API H04M7/0021
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/72409 by interfacing with external accessories hands-free H04M1/60
• CPC Class Codes: H04M 11/00 Telephonic communication systems specially adapted for combination with other electrical systems
• CPC Class Codes: H04M 11/066 Telephone sets adapted for data transmision
• CPC Class Codes: H04M 11/10 with dictation recording and playback systems
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04N 7/147 Communication arrangements, e.g. identifying the communication as a video-communication, intermediate storage of the signals selecting H04Q
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

The present multi-media communication management system comprises a controller that interfaces with a plurality of space station communication devices and with one or more communication medium service providers. The controller translates multi-media communications received from a multi-media service provider into the protocols required for use by the space station communication devices as well as any conventional telephone stations that may be coupled to the controller. The controller further records dynamic information relating each subscriber device to the communication space station that is serving the subscriber device for communication and control signaling. This enables the controller to receive communication signaling for a subscriber device and translate and route communication signaling to the communication space station serving the subscriber device.

Claims

1. A multi-media communication management system for operation with a plurality of subscriber stations, at least one of which serves a subscriber device, the multi-media communication management system comprising:

a network communication circuit for multi-media communication with said plurality of subscriber stations;

a service provider interface for multi-media communication with a communication originating device over a service provider communication medium;

a communication gateway coupled to the network communication circuit and the service provider interface comprising;

means for receiving, from the communication originating device, a first audio session initiation signal identifying a subscriber to which the audio session initiating signal is to be directed,

means for identifying which of the plurality of subscriber stations is presently serving a subscriber device that is associated with the identified subscriber, and

means for providing a second audio session initiation signal to the identified subscriber station via the network communication circuit.

2. The multi-media communication management system of claim 1, wherein the communication gateway further comprises:

means for receiving an open session signal from the subscriber station in response to the second audio session initiation signal;

means for establishing a first communication channel with the originating device;

means for establishing a second communication channel with the subscriber station in response to the open session signal; and

means for relaying audio communication data between the first communication channel and the second communication channel for the duration of the audio session.

3. The multi-media communication management system of claim 2, wherein the communication gateway further comprises:

means for identifying a subscriber device associated with the identified subscriber station;

4. The multi-media communication management system of claim 1, wherein the communication gateway further comprises:

means for establishing a first communication channel with the originating device; and

means for recording an audio message received on the first communication channel if an open session signal is not received from the subscriber station during a time period following when the second audio session initiation signal was provided to the subscriber station.

5. The multi-media communication management system of claim 1, wherein the communication gateway further comprises:

means for establishing a first communication channel with the originating device; and

means for recording an audio message received on the first communication channel if an audio session is already open between the communication gateway and the identified subscriber station.

6. A multi-media communication management system for operation with a plurality of subscriber stations, at least one of which serves a subscriber device, the multi-media communication management system comprising:

a network communication circuit for multi-media communication with said plurality of subscriber stations;

a service provider interface for multi-media communication with an originating device over a service provider communication medium;

a communication gateway coupled to the network communication circuit and the service provider interface comprising;

means for receiving, from the originating device, a audio session initiation signal identifying a subscriber to which the audio session initiating signal is to be directed;

means for opening a first communication channel with the originating device;

means for identifying whether the identified subscriber station is then currently serving a subscriber device that is associated with the identified subscriber;

means for recording an audio message received on the first communication channel if the subscriber device that is associated with the subscriber identifier is not served by the identified subscriber station.

7. A multi-media communication management system for operation with a plurality of subscriber stations, at least one of which serves a subscriber device, the multi-media communication management system comprising:

a network communication circuit for multi-media communication with said plurality of subscriber stations;

a service provider interface for multi-media communication with an originating device over a service provider communication medium

a session control server coupled to the network communication circuit comprising;

means for receiving a message from a subscriber station identifying which of a plurality of subscriber devices is then currently served by the subscriber station;

means for recording that the identified subscriber device is served by the subscriber station in a location table; and

a communication gateway coupled to the network communication circuit and the service provider interface comprising;

means for receiving, from the originating device, a audio session initiation signal identifying a subscriber to which the audio session initiating signal is to be directed;

means for querying the location table to identify which of a plurality of subscriber stations is currently serving a subscriber device that is associated with the subscriber identifier; and

means for providing a second audio session initiation signal to the identified subscriber station via the network communication circuit.

8. The multi-media communication management system of claim 7, wherein the session control server further comprises:

means for receiving a message from a subscriber station indicating that the identified subscriber device is no longer served by the subscriber station;

means for recording that the identified subscriber device is not served by a subscriber station in the location table;

9. The multi-media communication management system of claim 8, wherein the communication gateway further comprises:

means for receiving an open session signal from the subscriber station in response to the second audio session initiation signal; and

means for establishing a first communication channel with the originating device and establishing a second communication channel with the subscriber station in response to the open session signal; and

means for relaying audio communication data between the first communication channel and the second communication channel for the duration of the audio session.

10. The multi-media communication management system of claim 8, wherein the session control server further comprises:

means for establishing a first communication channel with the originating device; and

means for recording an audio message received on the first communication channel if an audio session is already open between the gateway and the identified subscriber station.

11. The multi-media communication management system of claim 8, wherein the communication gateway further comprises:

means for establishing a first communication channel with the originating device; and

means for recording an audio message received on the first communication channel if the subscriber device is not served by the identified subscriber station.

12. The multi-media communication management system of claim 8, wherein the communication gateway further comprises:

means for establishing a first communication channel with the originating device; and

means for recording an audio message received on the first communication channel if an open session signal is not received from the identified subscriber station during a time period following when the second audio session initiation signal was provided to the identified subscriber station.

13. A method of providing audio communication routing to a subscriber in a mutli-media communication management system comprising a plurality of subscriber stations, at least one of which serves a subscriber device, the method comprising the steps of:

receiving a first audio session initiation signal, that identifies a subscriber to whom the audio session initiating signal is to be directed, from an originating device over a service provider communication medium;

identifying which of the plurality of subscriber stations is currently serving a subscriber device that is associated with the subscriber;

providing a second audio session initiation signal to the identified subscriber station via a local network communication circuit.

14. The method of claim 13, further comprising:

receiving an open session signal form the identified subscriber station in response to the second audio session initiation signal;

establishing a first communication channel with the originating device;

establishing a second communication channel with the identified subscriber station in response to the open session signal; and

relaying audio communication data between the first communication channel and the second communication channel for the duration of the audio session.

15. The method of claim 13, wherein the step of identifying comprises:

identifying a subscriber device associated with the subscriber.

16. The method of claim 13, further comprising:

establishing a first communication channel with the originating device; and

recording an audio message received on the first communication channel if an open session signal is not received from the identified subscriber station during a time period following when the second audio session initiation signal was provided to the identified subscriber station.

17. The method of claim 13, further comprising:

establishing a first communication channel with the originating device; and

recording an audio message received on the first communication channel if an audio session is already open between the gateway and the identified subscriber station.

18. A method of providing audio communication routing to a subscriber in a mutli-media communication management system comprising a plurality of subscriber stations, at least one of which serves a subscriber device, the method comprising:

receiving a first audio session initiation signal that identifies a subscriber, to whom the audio session initiating signal is to be directed, from an originating device over a service provider communication medium;

opening a first communication channel with the originating device;

identifying whether the identified subscriber station is presently serving a subscriber device that is associated with the identified subscriber station; and

recording an audio message received on the first communication channel if the subscriber device that is associated with the identified subscriber is not served by a subscriber station.

19. A method of providing audio communication routing to a subscriber in a mutli-media communication management system comprising a plurality of subscriber stations, at least one of which serves a subscriber device, the method comprising:

receiving a message from a subscriber station identifying which of a plurality of subscriber devices is then currently served by the subscriber station;

recording that the identified subscriber device is served by the subscriber station in a location table;

receiving a first audio session initiation signal that identifies a subscriber, to whom the audio session initiating signal is to be directed, from an originating device over a service provider communication medium;

querying the location table to identify which of the plurality of subscriber stations is currently serving a subscriber device that is associated with the identified subscriber; and

means for providing a second audio session initiation signal to the identified subscriber station via a local network communication circuit.

20. The method of claim 19, further comprising:

receiving a message from a subscriber station indicating that the identified subscriber device is no longer served by the subscriber station; and

recording that the identified subscriber device is not served by a subscriber station in the location table;

21. The method of claim 20, further comprising:

receiving an open session signal form the subscriber station in response to the second audio session initiation signal; and

establishing a first communication channel with the originating device;

establishing a second communication channel with the subscriber station in response to the open session signal; and

relaying audio communication data between the first communication channel and the second communication channel for the duration of the audio session.

22. The method of claim 20, further comprising:

establishing a first communication channel with the originating device; and

recording an audio message received on the first communication channel if an audio session is already open between the gateway and the subscriber station.

23. The method of claim 20, further comprising:

establishing a first communication channel with the originating device; and

recording an audio message received on the first communication channel if the subscriber device is not served by the subscriber station.

24. The method of claim 20, further comprising

establishing a first communication channel with the originating device;

and

recording an audio message received on the first communication channel if an open session signal is not received from the subscriber station during a time period following when the second audio session initiation signal was provided to the subscriber station.