Method for providing information to manage queue and method for reserving service
First Claim
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1. A method for providing information to manage a queue, comprising the steps of:
- (a) managing waiting state information for each of services;
(b) calculating a waiting time for a desired service that a user desires, based on the waiting state information managed in said step (a);
(c) retrieving available services different from the desired service and having a necessary time shorter than the waiting time calculated in said step (b); and
(d) providing information concerning said available services retrieved in said step (c).
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Abstract
In a method for providing information to manage a queue, waiting state information for each of the services is managed. A waiting time for a desired service that a user desires is calculated based on the waiting state information. Available services are retrieved so as to be different from the desired service and have a necessary time shorter than the waiting time. And information concerning the available services is provided to the user.
28 Citations
5 Claims
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1. A method for providing information to manage a queue, comprising the steps of:
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(a) managing waiting state information for each of services;
(b) calculating a waiting time for a desired service that a user desires, based on the waiting state information managed in said step (a);
(c) retrieving available services different from the desired service and having a necessary time shorter than the waiting time calculated in said step (b); and
(d) providing information concerning said available services retrieved in said step (c). - View Dependent Claims (2, 3)
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4. A computer-readable recording medium recorded with program code for causing a computer to provide information to manage a queue, comprising the code for:
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(a) managing waiting state information for each of services;
(b) calculating a waiting time for a desired service that a user desires, based on the waiting state information managed in said code (a);
(c) retrieving available services different from the desired service and having a necessary time shorter than the waiting time calculated in said code (b); and
(d) providing information concerning said available services retrieved in said code (c).
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5. A method for reserving a desired service sent to a server managing a reservation for the desired service from a user terminal, comprising the steps of:
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sending reservation information showing a reservation for the desired service to said server; and
receiving information concerning available services based on the reservation information and displaying the information at a display unit.
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Specification