Diagnostic device, diagnostic system, diagnostic method, program and storage medium
First Claim
1. A diagnostic apparatus comprising:
- a management device that receives and manages management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination device that determines an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management device; and
a notification device that notifies information indicative of the optimum image forming apparatus determined by the determination device to an information processing apparatus via a communication device.
1 Assignment
0 Petitions
Accused Products
Abstract
A diagnostic system that effectively presents optimum products to the users by effectively using information about the use history of an image forming apparatus used by the users and other information specific to the image forming apparatus that may be stored in advance. The diagnostic system includes a management device that receives and manages management information including at least information of print volume of an image forming apparatus for a predetermined period, a determination device that determines an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management device, and a notification device that notifies information indicative of the optimum image forming apparatus determined by the determination device to an information processing apparatus that is capable of communication via a communication line.
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Citations
43 Claims
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1. A diagnostic apparatus comprising:
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a management device that receives and manages management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination device that determines an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management device; and
a notification device that notifies information indicative of the optimum image forming apparatus determined by the determination device to an information processing apparatus via a communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A diagnostic apparatus comprising:
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a management device that receives and manages management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination device that determines an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period managed by the management device; and
a notification device that notifies information indicative of the optimum paper feed option determined by the determination device to a predetermined apparatus. - View Dependent Claims (13, 14)
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15. A diagnostic system comprising:
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a notification device that notifies management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication device;
a management device that receives and manages the management information including at least the information indicative of print volume of the image forming apparatus for the predetermined period notified by the notification device;
a determination device that determines an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management device; and
a device that notifies information indicative of the optimum image forming apparatus determined by the determination device to an information processing apparatus via a communication device. - View Dependent Claims (16, 17, 18)
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19. A diagnostic system comprising:
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a notification device that notifies management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication device;
a determination device that determines an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period notified by the notification device; and
a device that notifies information indicative of the optimum paper feed option determined by the determination device to at least the image forming apparatus via a communication device.
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20. A diagnostic method comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication device. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A diagnostic method comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum paper feed option determined by the determination step to a predetermined apparatus. - View Dependent Claims (32, 33)
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34. A diagnostic method comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication device;
a management step of receiving and managing the management information including at least the information indicative of print volume of the image forming apparatus for the predetermined period notified by the notification step;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication line.
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35. A diagnostic method comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication line;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period notified by the notification step; and
a step of notifying information indicative of the optimum paper feed option determined by the determination step to at least the image forming apparatus via a communication device.
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36. A program executed by a computer, the program comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication line.
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37. A program executed by a computer, the program comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum paper feed option determined by the determination step to a predetermined apparatus.
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38. A program executed by a computer, the program comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication line;
a management step of receiving and managing the management information including at least the information indicative of print volume of the image forming apparatus for the predetermined period notified by the notification step;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication line.
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39. A program executed by a computer, the program comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication line;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period notified by the notification step; and
a step of notifying information indicative of the optimum paper feed option determined by the determination step to at least the image forming apparatus via a communication line.
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40. A computer readable storage medium that stores a program, the program comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication line.
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41. A computer readable storage medium that stores a program, the program comprising:
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a management step of receiving and managing management information including at least information of print volume of an image forming apparatus for a predetermined period;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a notification step of notifying information indicative of the optimum paper feed option determined by the determination step to a predetermined apparatus.
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42. A computer readable storage medium that stores a program, the program comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication line;
a management step of receiving and managing the management information including at least the information indicative of print volume of the image forming apparatus for the predetermined period notified by the notification step;
a determination step of determining an optimum image forming apparatus based on the information of print volume in the predetermined period managed by the management step; and
a step of notifying information indicative of the optimum image forming apparatus determined by the determination step to an information processing apparatus via a communication line.
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43. A computer readable storage medium that stores a program, the program comprising:
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a notification step of notifying management information including at least information indicative of print volume for a predetermined period of an image forming apparatus to a diagnostic server via a communication line;
a determination step of determining an optimum paper feed option for the image forming apparatus based on the information of print volume in the predetermined period notified by the notification step; and
a step of notifying information indicative of the optimum paper feed option determined by the determination step to at least the image forming apparatus via a communication line.
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Specification