Electronic system for equipment maintenance and repair orders
First Claim
Patent Images
1. An electronic system for monitoring and coordinating equipment maintenance or repair comprising:
- a central computer; and
one or more mobile units that communicate with the central computer, wherein;
each mobile unit provides information to a technician regarding an equipment maintenance or repair project; and
the technician inputs information about the equipment maintenance or repair project to the mobile unit.
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Accused Products
Abstract
A computer maintenance and repair network is disclosed that is used to manage the activities of a network of service technicians and to coordinate equipment maintenance and repair service orders and subsequent invoices to customers. In this computer network, service and repair data is gathered, service orders are assigned, information about work performed by service technicians is entered, customer signatures are captured, and data is generated and exported to a central computer wherein it can be combined with other data and used for a number of purposes.
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Citations
22 Claims
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1. An electronic system for monitoring and coordinating equipment maintenance or repair comprising:
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a central computer; and
one or more mobile units that communicate with the central computer, wherein;
each mobile unit provides information to a technician regarding an equipment maintenance or repair project; and
the technician inputs information about the equipment maintenance or repair project to the mobile unit. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An electronic system for monitoring and coordinating equipment maintenance or repair comprising:
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a central computer; and
multiple mobile units that communicate with the central computer, wherein;
each mobile unit provides information to a technician regarding an equipment maintenance or repair project, including customer data, machine information, and repair or maintenance instructions; and
the technician inputs information about the equipment maintenance or repair project to the mobile unit. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. An electronic system for monitoring and coordinating equipment maintenance or repair comprising:
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a central computer; and
multiple mobile units that communicate with the central computer, wherein;
each mobile unit is assigned to a specific technician;
each mobile unit provides information to the technician regarding an equipment maintenance or repair project, including customer data, machine information, and repair or maintenance instructions; and
the technician inputs information about the equipment maintenance or repair project to the mobile unit including material used, labor performed, time worked, expenses, and safety inspection. - View Dependent Claims (19, 20, 21, 22)
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Specification