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Root cause analysis of server system performance degradations

  • US 20030065986A1
  • Filed: 10/19/2001
  • Published: 04/03/2003
  • Est. Priority Date: 05/09/2001
  • Status: Active Grant
First Claim
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1. A computer-implemented method of facilitating analysis of the operation of a transactional server system, the method comprising:

  • identifying a first performance parameter for which measurement values indicate a degradation in performance of the transactional server system as seen by end users;

    identifying a plurality of additional parameters for which a predefined dependency relationship exists with the first performance parameter, wherein each of the additional parameters is associated with a particular potential source of the performance degradation;

    analyzing measurement values of each of the plurality of additional parameters to evaluate a likelihood that each such additional parameter is associated with the performance degradation; and

    presenting to a user an indication of which of the additional parameters is likely associated with the performance degradation to assist the user in identifying a root cause of the performance degradation.

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