System and method for selling goods to customers of a public facility

• US 20030069810A1
• Filed: 10/04/2001
• Published: 04/10/2003
• Est. Priority Date: 10/04/2001
• Status: Abandoned Application

• Current Assignee: Koninklijke Philips Electronics N.V. (Koninklijke Philips N.V.)
• Original Assignee: Koninklijke Philips Electronics N.V. (Koninklijke Philips N.V.)
• Inventors: Haken, Jack E., Gathman, Laurie E.
• Application Number:
  US09/971,143
• Publication Number:
  US 20030069810A1
• Time in Patent Office: Days
• US Class Current: 705/27
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07C 11/00 Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
• CPC Class Codes: G07C 2011/04 related to queuing systems
• CPC Class Codes: G07F 17/0014 for vending, access and use of specific services not covered anywhere else in G07F17/00 meter-controlled dispensing of liquid, gas or electricity G07F15/00

Abstract

A system and method for selling goods to customers attending events at a public facility. Customers gain access to the facility using electronic tickets stored on virtual ticket devices. Access terminals provide the virtual ticket devices with a way to communicate with the electronic ticket control system of the public facility to, among other things, gain access to the public facility using their electronic tickets. When the electronic ticket control system detects that a virtual ticket device is in the public-facility area, it causes a message relating to a possible sale of goods to be generated and transmitted to the virtual ticket device. When a customer affirmatively responds, the sale is concluded and the goods are delivered. A record of the transaction may be kept on the electronic ticket control system database for reference when generating future sales-related messages.

Claims

1. A method of doing business, comprising:

providing a public-facility electronic ticket control system for communicating with virtual ticket devices through public-facility access points, the virtual ticket devices for storing virtual tickets;

detecting when a virtual ticket device has entered the public-facility area; and

transmitting a message from the electronic ticket control system to the virtual ticket device, the message containing information relating to goods available for sale at the public facility which relate to an event at the public facility.

2. The method of doing business of claim 1, further comprising the step of receiving in the electronic ticket control system a responsive message relating to goods available for sale at the public facility.

3. The method of doing business of claim 2, further comprising the step of concluding a sale of goods a nd collecting the sale price of the goods.

4. The method of doing business of claim 3, further comprising the step of delivering the purchased goods to the virtual ticket device user.

5. The method of doing business of claim 4, wherein the delivery of goods is at a specific location in the public facility where the virtual ticket device is located at the time of delivery.

6. The method of doing business of claim 5, wherein the electronic ticket control system includes a virtual ticket device locator program that determines the specific location within the public facility where the goods should be delivered.

7. The method of doing business of claim 3, further comprising the step of storing information related to the concluded sale in a database.

8. The method of doing business of claim 7, wherein the content of the message containing information relating to goods available for sale is determined at least in part by information in the database relating to at least one previously concluded sale.

9. The method of doing business of claim 8, wherein the information in the database relates to at least one sale previously concluded through the virtual ticket device.

10. The method of doing business of claim 1, wherein the content of the message containing information relating to goods available for sale is determined at least in part by the admission privileges associated with an electronic ticket stored on the virtual ticket device.

11. The method of doing business of claim 1, wherein the electronic ticket control system includes a downloadable user-interface program.

12. The method of doing business of claim 1, further comprising the step of sending an image representing goods for sale at the public facility to the virtual ticket device.

13. A system for selling goods to virtual ticket device users in a public facility, comprising:

an electronic ticket control system;

at least one access point through which the electronic ticket control system may communicate with a virtual ticket device;

a sales database containing in formation relating to goods for sale at the public facility which relate to an event at the public facility;

a processor in communication with the sales database containing goods-related information for sending to a virtual ticket device through the at least one access point.

14. The system of claim 13, further comprising a sales control program for directing the processor to generate a goods-related message for transmission.

15. The system of claim 13 further comprising a virtual ticket device locator program for determining the specific location of a virtual ticket device in the public facility.

16. The system of claim 13, further comprising a downloadable user-interface program for downloading to a virtual ticket device and subsequent use in connection with the purchase of public-facility goods.

17. The system of claim 13, further comprising an image file database containing electronic image data relating to public facility goods for transmitting to a virtual ticket device.

18. A method of doing business, comprising:

providing a public-facility electronic ticket control system for communicating with virtual ticket devices through public-facility access points, the virtual ticket devices for storing virtual tickets;

detecting when a virtual ticket device has entered the public-facility area; and

transmitting a message from the electronic ticket control system to the virtual ticket device, the message containing information relating to goods available for sale at the public facility which relate to an event at the public facility, and wherein the step of transmitting a message transmits a message in response to an occurrence at the event and the goods offered for sale are specifically related to the occurrence.