Method for controlling and monitoring the process sequence of a telemedical healthcare service
First Claim
1. A method for a central data processing facility to control and monitor a process sequence of a telemedical healthcare service which is to be provided and which comprises different subsidiary services, with a particular subsidiary service being able to be provided by a plurality of available service facilities each having at least one computer available which can communicate with the central data processing facility via a communication network, said method comprising the steps of:
- on the basis of at least one criterion, automatically instructing one of the service facilities available for providing a particular subsidiary service by the central data processing facility to provide the particular subsidiary service of the healthcare service and thereby automatically setting up a chain of service facilities of said telemedical healthcare service, each of which is accountable for providing a particular subsidiary service; and
automatically monitoring the provision of each subsidiary service by the respectively instructed service facility by the central data processing facility monitoring at least one of whether the respective subsidiary service is transmitted from a computer in the respective service facility via the communication network to the central data processing facility within a time dependent on a time stipulation, and whether the respective subsidiary service provided satisfies a quality stipulation.
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Accused Products
Abstract
In a method for a data processing facility to control and monitor the process sequence of a telemedical healthcare service which is to be provided. On the basis of at least one criterion, a service facility available for providing a particular subsidiary service of the healthcare service is automatically instructed by the central data processing facility to provide the particular subsidiary service. The central data processing facility then monitors whether the respective subsidiary service is provided and transmitted to the central data processing facility by the instructed service facility in good time on the basis of a time stipulation, and/or whether the respective subsidiary service provided satisfies a quality stipulation.
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Citations
18 Claims
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1. A method for a central data processing facility to control and monitor a process sequence of a telemedical healthcare service which is to be provided and which comprises different subsidiary services, with a particular subsidiary service being able to be provided by a plurality of available service facilities each having at least one computer available which can communicate with the central data processing facility via a communication network, said method comprising the steps of:
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on the basis of at least one criterion, automatically instructing one of the service facilities available for providing a particular subsidiary service by the central data processing facility to provide the particular subsidiary service of the healthcare service and thereby automatically setting up a chain of service facilities of said telemedical healthcare service, each of which is accountable for providing a particular subsidiary service; and
automatically monitoring the provision of each subsidiary service by the respectively instructed service facility by the central data processing facility monitoring at least one of whether the respective subsidiary service is transmitted from a computer in the respective service facility via the communication network to the central data processing facility within a time dependent on a time stipulation, and whether the respective subsidiary service provided satisfies a quality stipulation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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Specification