Customer-centered pharmaceutical product and information distribution system
First Claim
1. A customer-centered pharmaceutical product and information distribution system comprising:
- a customer terminal coupled to a network;
a pharmacy terminal coupled to the network, the pharmacy terminal coupled to a pharmacy management system having a database;
an insurance provider terminal coupled to the network, the insurance provider terminal coupled to an information store having information regarding insurance coverage;
a server coupled to the network, the server having a site accessible by the customer terminal the pharmacy terminal, and the insurance provider terminal and a database that is synchronized with the database of the pharmacy management system.
1 Assignment
0 Petitions
Accused Products
Abstract
A customer-centered pharmaceutical product and information distribution system. The system includes a customer terminal (52) and a pharmacy terminal (56), both terminals coupled to a network. The pharmacy terminal is coupled to a pharmacy management system that has a database. A third terminal is also connected to the network. The third terminal is selected from the group consisting of an insurance provider terminal (62), a fiscally responsible party terminal (82), a physician terminal (54), a government agency terminal (80), a drug manufacturer terminal (60), and a flexible benefits operator terminal (58). A server (74) is also coupled to the network. The server has a site (72) accessible by the customer, the pharmacy, and the third terminal. The server also has a database that is synchronized with the database of the pharmacy management system.
134 Citations
67 Claims
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1. A customer-centered pharmaceutical product and information distribution system comprising:
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a customer terminal coupled to a network;
a pharmacy terminal coupled to the network, the pharmacy terminal coupled to a pharmacy management system having a database;
an insurance provider terminal coupled to the network, the insurance provider terminal coupled to an information store having information regarding insurance coverage;
a server coupled to the network, the server having a site accessible by the customer terminal the pharmacy terminal, and the insurance provider terminal and a database that is synchronized with the database of the pharmacy management system. - View Dependent Claims (2, 3, 4, 5)
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6. A customer-centered pharmaceutical product and information distribution system comprising:
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a customer terminal coupled to a network;
a pharmacy terminal coupled to the network, the pharmacy terminal coupled to a pharmacy management system having a database;
a third terminal selected from the group of a an insurance provider terminal, a fiscally responsible party terminal, a physician terminal, a government agency terminal, a drug manufacturer terminal, and a flexible benefits operator terminal, the third terminal coupled to the network; and
a server coupled to the network, the server having a site accessible by the customer terminal, the pharmacy terminal, and the third terminal and a database that is synchronized with the database of the pharmacy management system. - View Dependent Claims (7)
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8. A method of networking a customer with parties involved in providing information and services that can increase the customer'"'"'s involvement and influence in making personalized pharmaceutical decisions, the method comprising:
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providing customer/pharmacy data on a network;
providing customer/insurance company data on the network;
providing customer/pharmaceutical manufacturer data on the network; and
granting access to the network to each of a customer, a pharmacist, an insurance company, and a pharmaceutical manufacturer. - View Dependent Claims (9, 10, 11)
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12. A method of networking a customer with a parties involved in the distribution of prescription drugs, the method comprising:
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providing customer/pharmacy data on a network;
providing customer/insurance company data on the network; and
granting access to the network to the customer and the pharmacy. - View Dependent Claims (13, 14, 15, 16)
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17. A method of helping a customer make an informed pharmaceutical decision, the method comprising:
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creating a site accessible by the customer;
providing the customer access to the site and at least two parties selected from the group of a pharmacist, a pharmaceutical manufacturer, an insurance provider, a fiscally responsible party, a government agency, and a flexible benefits operator to facilitate communication between the customer and the at least two parties and to increase the amount of useful information available to the customer.
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18. A customer-centered pharmaceutical product and information distribution system based on a data model where relationships exist between multiple entities and wherein an originating entity can be related to one or more instances of a terminating entity, the data model comprising:
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a patient entity relationally linked to an account entity;
a patient entity relationally linked to a prescription entity;
a patient entity relationally linked to a pharmacy entity;
a pharmacist entity relationally linked to a pharmacy entity; and
a prescription entity relationally linked to a physician entity;
- View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43)
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44. A customer-centered pharmaceutical product and information distribution system based on a data model where relationships exist between multiple entities and wherein an originating entity can be related to one or more instances of a terminating entity, the data model comprising:
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a patient entity relationally linked to an account entity;
a patient entity relationally linked to a prescription entity;
a patient entity relationally linked to a pharmacy entity;
a pharmacist entity relationally liked to a pharmacy entity;
a prescription entity relationally linked to a physician entity;
a patient entity relationally linked to a recommended product entity, a patient entity relationally linked to a request/response entity;
a pharmacist entity relationally linked to a request/response entity;
a request/response entity relationally linked to a request type entity; and
a prescription entity relationally linked to a refill order entity;
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45. A customer-centered pharmaceutical product and information distribution system based on a data model where relationships exist between multiple entities and wherein an originating entity can be related to one or more instances of a terminating entity, the data model comprising:
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a patient entity relationally linked to an account entity;
a patient entity relationally linked to a prescription entity;
a patient entity relationally linked to a pharmacy entity;
a pharmacist entity relationally linked to a pharmacy entity;
a prescription entity relationally linked to a physician entity, a patient entity relationally linked to an educational module entity;
a patient entity relationally linked to a disease entity;
a prescription entity relationally linked to a drug entity;
a drug entity relationally linked to an educational module entity; and
an educational module entity relationally linked to a disease entity.
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46. A customer-centered pharmaceutical product and information distribution system based on a data model where relationships exists between multiple entities and wherein an originating entity can be related to one or more instances of a terminating entity, the data model comprising:
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a patient entity relationally linked to an account entity;
a patient entity relationally linked to an educational module entity;
a patient entity relationally linked to a disease entity;
a patient entity relationally linked to a prescription entity;
a patient entity relationally linked to a pharmacy entity;
a patient entity relationally linked to a recommended product entity;
a patient entity relationally linked to a request/response entity;
a pharmacist entity relationally linked to a pharmacy entity;
a pharmacist entity relationally linked to a request/response entity;
a request/response entity relationally linked to a request type entity;
a prescription entity relationally linked to a drug entity;
a prescription entity relationally linked to a refill order entity;
a prescription entity relationally linked to a physician entity;
a drug entity relationally linked to an educational module entity; and
an educational module entity relationally linked to a disease entity.
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47. A customer-centered pharmaceutical product and information distribution system comprising:
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a customer terminal coupled to a network;
a pharmacy terminal coupled to the network;
a third terminal selected from the group of an insurance provider terminal, a fiscally responsible party terminal, a physician terminal, a government agency terminal, a drug manufacturer terminal, and a flexible benefits operator terminal, the third terminal coupled to the network;
a server coupled to the network, the server having a site; and
wherein the customer can access the site and perform at least one of the functions from the group of a maintain account function, a check refill status function, a view profile information function, a request information and view responses function, a request/order recommended products function, and a order refills function.
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48. The system as claimed in claim 102, and wherein the customer accesses the site by entering a username and a password.
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49. The system as claimed in claim 102, and wherein the customer can view a security policy of the site and a description of the benefits of using the site without accessing the site.
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50. The system as claimed in claim 102, and wherein a hit counter is incremented when the customer accesses the site.
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51. The system as claimed in claim 102, and wherein the customer can modify any of the information currently listed in their account profile including their email address and password when the customer performs the maintain account function.
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52. The system as claimed in claim 102, and wherein the customer can check if their physician authorized refills that require approval by their physician before the customer can pick the refills up at the pharmacy when the customer performs the check refill status function.
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53. The system as claim in claim 102, and wherein the customer can view any of the information currently listed in their account profile including at least one of the group including conditions the customer has, allergies the customer has, recommendations made to the customer by their pharmacist, prescription profiles, and educational content recommended to the customer by their pharmacist when the customer performs the view profile information function.
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54. The system as claimed in claim 108, and wherein the customer can view details of a prescription that may treat the conditions and allergies the customer has.
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55. The system as claimed in claim 108, and wherein the customer can view any products recommended by their pharmacist when the customer views the recommendations made to the customer by their pharmacist.
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56. The system as claimed in claim 110, and wherein the customer can choose to pick up at least one of the any products from the pharmacy and then submit the request for the pick up when the customer performs the request/order recommended products function.
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57. The system as claimed in claim 110, and wherein the customer can choose to buy at least one of the any products on-line and have the at least one of the any products delivered when the customer performs the request/order recommended products function.
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58. The system as claimed in claim 108, and wherein the customer can correctly answer a question about the educational content recommended by their pharmacist without viewing educational material.
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59. The system as claimed in claim 113, and wherein the customer views the educational material if the customer does not answer the question correctly.
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60. The system as claimed in claim 108, and wherein the customer'"'"'s pharmacist recommends educational content to educate the customer on prescription drugs or treatments prescribed to the customer.
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61. The system as claimed in claim 102, and wherein the customer can communicate with their pharmacist via the network when the customer performs the request information and view responses function.
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62. The system as claimed in claim 116, and wherein the customer can view responses from their pharmacist.
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63. The system as claimed in claim 116, and wherein the customer can submit new questions to their pharmacist.
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64. The system as claimed in claim 102, and wherein the customer can order refills of their prescriptions using the site when the customer performs the order refills function.
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65. The system as claimed in claim 119, and wherein the customer can specify a data and time for pickup of the refill from a pharmacy.
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66. The system as claimed in claim 119, and wherein the customer can submit a request to their physician for authorization of a refill request if the prescription is expired.
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67. A customer-centered pharmaceutical product and information distribution system comprising:
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a customer terminal coupled to a network;
a pharmacy terminal coupled to the network, the pharmacy terminal coupled to a pharmacy management system having a database;
a third terminal selected from the group of an insurance provider terminal, a fiscally responsible party terminal, a physician terminal, a government agency terminal, a drug manufacturer terminal, and a flexible benefits operator terminal, the third terminal coupled to the network;
a server coupled to the network, the server having a site; and
wherein a pharmacist operating the pharmacy terminal can access perform at least one of the functions from the group of a view and respond to prescription drub customer questions function, a review quiz results function, a view refill requests function, a maintain prescription drug customer profile function, a maintain prescription drug customer accounts function, a receive updated recommended product defaults function.
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Specification