System for promoting engineer capability for issue solutions
First Claim
1. A system for providing solution and training program for a user of an organization to promote engineer capability of issue solutions comprises:
- an expert system processing requests transmitted by a user to perform analyzing and judging functions for retrieving solutions and tools for said user;
a training center for storing training materials and programs, responsive to said expert system to provide some suitable training materials and programs for said user;
a solution model database for storing solution models, responsive to analyses and judgements of said expert system to provide some solution models for said user, thereby increasing the capability of solving problem of said user;
a technical document center for storing technical literatures, responsive to controls of said expert system to provide some data to said user; and
an engineer query system coupled to said expert system for providing said user to search any process data and information.
1 Assignment
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Accused Products
Abstract
A system is disclosed for a user of an organization to promote engineer capability of issue solution comprising an expert system processing request transmitted by a user, a training center is coupled to the expert system to provide training materials and programs. A solution model database is coupled to the expert system for the user to access solution example, thereby increasing the capability of solving problem. A technical document center is coupled to the expert system for storing technical literatures. An engineer query system is coupled to the expert system for the user to search any process data and information. Customer presentation material is coupled to the expert system and a project management system is connected to the expert system to help the user to build new action solutions.
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Citations
11 Claims
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1. A system for providing solution and training program for a user of an organization to promote engineer capability of issue solutions comprises:
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an expert system processing requests transmitted by a user to perform analyzing and judging functions for retrieving solutions and tools for said user;
a training center for storing training materials and programs, responsive to said expert system to provide some suitable training materials and programs for said user;
a solution model database for storing solution models, responsive to analyses and judgements of said expert system to provide some solution models for said user, thereby increasing the capability of solving problem of said user;
a technical document center for storing technical literatures, responsive to controls of said expert system to provide some data to said user; and
an engineer query system coupled to said expert system for providing said user to search any process data and information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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Specification