Computerized maintenance management system

• US 20030078798A1
• Filed: 07/05/2002
• Published: 04/24/2003
• Est. Priority Date: 07/05/2001
• Status: Abandoned Application

• Current Assignee: Milwaukee Public Schools
• Original Assignee: Milwaukee Public Schools
• Inventors: Grzeca, Jeffrey E., Cain, Ted, Zaks, Joseph David, Pionke, Bonnie M., Honadel, Dean, Harvey, Janelle, Nguyen, Tracey, Wentworth, Craig C., Michala, Matthew Francis
• Application Number:
  US10/190,468
• Publication Number:
  US 20030078798A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06375 Prediction of business process outcome or impact based on a proposed change
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance

Abstract

A computerized maintenance management system for handling, among other things, an organization'"'"'s payroll, billing, maintenance needs, employee information, employee time sheets, purchasing, inventory, environmental issues, reports, census information, school safety issues, equipment identification, vendor access, and user security. The system includes various modules that work together to manage all aspects of a maintenance facility'"'"'s work orders generated to maintain the organization'"'"'s buildings and other structures. A work order module is used for entering, tracking, and communicating the work orders to various organization personnel.

Claims

1. A computerized maintenance management and information distribution system comprising:

a shop terminal coupled to a network;

a school terminal coupled to the network;

a public terminal coupled to the network;

an administration terminal coupled to the network;

a central office terminal coupled to the network; and

a server coupled to the network, the server having a site accessible by the shop terminal, the school terminal, the public terminal, the administration terminal, and the central office terminal, the site including tools to manage maintenance and operations of a facility, the tools built upon a database model that defines relationships among the modules.

2. The system as claimed in claim 1, further comprising a database coupled to the server.

3. The system as claimed in claim 1, further comprising a wireless terminal having access to the network.

4. The system as claimed in claim 3, wherein the wireless terminal communicates with one of a computerized hand-held device and a cell phone.

5. The system as claimed in claim 1, wherein the tools include:

a work order module;

an employee resource module;

a materials and inventory module;

a purchase order module;

a reporting module;

a time sheet entry module;

an environmental data management module;

a census application module;

a cyclic maintenance module;

an image viewer module; and

a setup and security module.

6. The system as claimed in claim 5, further comprising:

a school safety module coupled to the work order module and the cyclic maintenance module;

a work order request module coupled to the work order module;

a commitment of money module coupled to the work order module, the materials and inventory module, and the purchase order module;

an automatic identification module coupled to the work order module, the employee resource module, the materials and inventory module, the purchase order module, and the commitment of money module; and

a purchasing card module coupled to the purchase order module.

7. The system as claimed in claim 5, further comprising a city mapping database wherein the census application module is configured to utilize a secure data sharing application operable to access the city mapping database.

8. The system as claimed in claim 5, further comprising a server wherein the work order module, the employee resource module, the materials and inventory module, the purchase order module, the reporting module, the time sheet entry module, the environmental data management module, the census application module, the cyclic maintenance module, the image viewer module, and the setup and security module are coupled to the server.

9. A work order module for use in a computerized maintenance management and information distribution system, the work order module operable to generate:

a summary screen to view an existing work order based on a shop code;

a search screen to search for a work order; and

a detail screen to enter data describing the nature of the work performed on a work order.

10. The module as claimed in claim 9 further comprising an estimate screen to prepare an estimate to complete the work order.

11. The module as claimed in claim 9, wherein the summary screen displays the existing work orders based on a status code.

12. The module as claimed in claim 11, wherein the status code is one of a new code, a planning code, a pending code, an active code, and a closed code.

13. The module as claimed in claim 9, wherein the shop code is based on the shop code in a shop terminal.

14. A computerized work order request module for use in a computerized maintenance management and information distribution system, the work order request module operable to generate:

a preview screen to view an existing work order and select an existing work order for review;

a detail screen to enter data describing the nature of a work order request; and

an image screen to view floor plans and select the area for the work order request.

15. The module as claimed in claim 14, wherein the preview screen displays the existing work orders for a particular building.

16. The module as claimed in claim 14, wherein the preview screen displays the existing work orders based on a status code.

17. The module as claimed in claim 16, wherein the status code is one of a new value, a planning value, a pending code, an active code, and a closed code.

18. The module as claimed in claim 14, further comprising a search screen to search for existing work orders based on a date.

19. The module as claimed in claim 14, wherein the detail screen includes a data field for an account value.

20. The module as claimed in claim 19, wherein the account value is used to track the costs associated with the work order.

21. The module as claimed in claim 14, wherein the detail screen includes a data field for an estimate value to indicate a request for an estimate prior to beginning work on the work order.

22. A method of communicating a computerized work order request to multiple parties having access to a computerized maintenance management and information distribution system, the method comprising the acts of:

accessing a site on a server using a computer terminal;

entering data on at least one work order request screen to describe the nature of the work order request; and

transmitting the work order request information to the server and to other computer terminals.

23. The method of claim 22, wherein the act of entering data on at least one work order request screen includes at least one of a payment method, a location for the repair, a repair description, and a requester information.

24. A method of retrieving an existing work order stored on a computerized maintenance management and information distribution system, the method comprising the acts of:

accessing a site using a computer terminal having access to the network;

entering data on at least one work order search screen to describe the work order to be retrieved; and

displaying work order request information on the computer terminal.

25. The method of claim 24, wherein the act of entering data on at least one work order search screen is one of a status of the work order request, a date range, and a building.

26. A purchase order and credit card module for use in a computerized maintenance management and information distribution system, the purchase order and credit card module operable to generate:

a vendor screen to identify the vendor of a purchase order;

a billing screen to display the costs of the vendor to complete the purchase order;

a payment screen to display the amount to be paid to the vendor of the purchase order; and

an authorization screen to authorize the purchase order for payment.

27. The module as claimed in claim 26, wherein the purchase order is linked to a work order.

28. The module as claimed in claim 26, wherein the vendor screen identifies preferred vendors.

29. A materials and inventory module for use in a computerized maintenance management and information distribution system, the materials and inventory module operable to generate:

a search screen to search for an inventory item;

an inventory screen to identify the availability of the inventory item;

an inventory requisition screen to remove the inventory item from stock; and

a report screen to generate inventory reports.

30. The module as claimed in claim 29, wherein the search screen includes a data field for a search category value.

31. The module as claimed in claim 30, wherein the search category value is one of an item number and a description.

32. The module as claimed in claim 29, wherein the inventory screen identifies the location of the inventory item.

33. A method of requisitioning an inventory item using a materials and inventory module for a computerized maintenance management and information distribution system, the method comprising the acts of:

accessing a site on a server using a computer terminal;

entering data on at least one inventory screen to describe the inventory item;

displaying inventory information of the inventory item on the computer terminal;

entering a quantity requested value on the at least one inventory screen; and

transmitting the data entered on the at least one inventory screen to the server.

34. The method as claimed in claim 33, wherein the act of entering data on at least one inventory screen is performed using one of a computerized hand-held device and a cell phone.

35. The method as claimed in claim 33, wherein the act of entering data on at least one inventory screen includes entering one of an item number and a description.

36. The method as claimed in claim 35, wherein the act of entering data on at least one inventory screen includes entering a portion of the item number.

37. The method as claimed in claim 35, wherein the act of entering data on at least one inventory screen includes entering a portion of the description.

38. A time sheet entry module for use in a computerized maintenance management and information distribution system, the time sheet entry module operable to generate:

a time entry screen to enter time worked data;

a search screen to search for an employee;

a summary screen to review the data entered on the time entry screen; and

a report screen to generate labor reports.

39. The module as claimed in claim 38, further comprising a payroll screen to transmit the time worked data to the organization'"'"'s payroll check processor.

40. The module as claimed in claim 38, wherein the report screen is operable to generate labor reports including time, attendance, and work performed information for one or more employees.

41. The module as claimed in claim 38, wherein the time worked data entered on the time entry screen is linked to a work order.

42. The module as claimed in claim 41, wherein the time worked data entered on the time entry screen cannot be more than the time worked on the work order.

43. An environmental data management module for use in a computerized maintenance management and information distribution system, the environmental data management module operable to generate:

a menu screen to access environmental information;

a search screen to select a location for reviewing environmental information;

an environmental data screen to view environmental information for the location; and

a report screen to generate an environmental report.

44. The module as claimed in claim 43, wherein the environmental information includes one of asbestos, blood-borne pathogens, indoor air quality, lead-based paint, PCB, potable water, and confined space.

45. The module as claimed in claim 43, wherein the menu screen includes access to material safety data sheets.

46. The module as claimed in claim 43, wherein the search screen to select a location includes one of a site selection value and a material type selection value.

47. A census application module for use in a computerized maintenance management and information distribution system, the census application module operable to generate:

an address screen to identify a location for obtaining census information;

an occupants screen to identify the persons residing at the location on the address screen;

a questions screen to identify questions to ask the persons in the occupants screen; and

a contacts screen to identify other persons used to obtain the census information for the location.

48. The module as claimed in claim 47, wherein the address screen includes an address for each location in a city.

49. The module as claimed in claim 48, wherein the address for each location is compared to a city mapping database to avoid duplicate addresses.

50. A cyclic maintenance module for use in a computerized maintenance management and information distribution system, the cyclic maintenance module operable to generate:

a cyclic maintenance screen to identify a primary component;

a search screen to select the primary component of interest;

an inflation rate screen to identify the annual inflation rate; and

a cost screen to identify the cost to replace the primary component based on the inflation rate.

51. The module as claimed in claim 50, wherein the primary component is a major maintenance project.

52. The module as claimed in claim 50, wherein the search screen includes the age of the primary component.

53. The module as claimed in claim 50 further comprising a condition screen to indicate the condition of the primary component.

54. The module as claimed in claim 50 further comprising a recalculate screen to calculate replacement costs based on a new inflation rate.

55. The module as claimed in claim 50 further comprising a report screen to provide comparison information of the primary components in a structure.

56. The module as claimed in claim 50 further comprising a score calculated for the structure to indicate the overall condition of the structure.

57. The module as claimed in claim 56, wherein the score includes a weight factor and a rating of the condition of the primary components of the structure.

58. A school safety module for use in a computerized maintenance management and information distribution system, the school safety module operable to generate:

an automatic checklist to review items for periodic maintenance;

a survey screen to indicate the condition of the item; and

a questionnaire screen to answer questions related to the item.

59. The module as claimed in claim 58, wherein the automatic checklist is available on a computerized hand-held device.

60. The module as claimed in claim 58, wherein the survey screen is linked to a work order.

61. The module as claimed in claim 58, wherein the questionnaire screen includes a data field to indicate whether vandalism affected the item.