System and method for collaborative insurance claim processing
First Claim
1. A method for collaboratively managing insurance claim processing comprising the steps of:
- providing parties involved in the claim management process with access to a centralized computer database;
storing documents pertaining to said claim management process in said centralized computer database;
managing said documents in said computer database through a document management application;
providing access to said document management application and said centralized computer database through a workflow management application;
providing said parties with real-time access to said computer database;
providing said parties with real-time access to said document management application; and
providing said parties with real-time access to said workflow management application.
1 Assignment
0 Petitions
Accused Products
Abstract
A system for collaboratively managing complex, longtail property and casualty insurance claims which is remotely and continuously accessible by all users designated by the insurer. The users can access documents retained in a centralized database through an application layer. The application layer includes a workflow application, a document management application and an administrative application. A method for collaboratively managing complex claims includes the storage of documents in a centralized remotely-accessible computer database, access to the documents through an application layer, and management of the claim management process through a workflow management application used in connection with a document management application.
80 Citations
37 Claims
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1. A method for collaboratively managing insurance claim processing comprising the steps of:
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providing parties involved in the claim management process with access to a centralized computer database;
storing documents pertaining to said claim management process in said centralized computer database;
managing said documents in said computer database through a document management application;
providing access to said document management application and said centralized computer database through a workflow management application;
providing said parties with real-time access to said computer database;
providing said parties with real-time access to said document management application; and
providing said parties with real-time access to said workflow management application. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A system for collaboratively managing an insurance claim comprising:
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a centralized remotely-accessible database including documents pertaining to the insurance claim;
an application layer including a workflow management application, a document management application, an administration application and access to said centralized remotely-accessible database; and
means for parties involved in processing said insurance claim to remotely access said application layer. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. A method for verifying a projected return on investment comprising:
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analyzing the specific business operation of a potential user;
determining the factors relevant to the calculation of said business'"'"' return on investment;
calculating the return on investment based on said factors in said business operation;
integrating said calculation into the claim processing system;
monitoring said factors within said claim processing system; and
verifying said calculation on a real-time basis based on the changes to said factors.
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Specification