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System and method for surveying utility outages

  • US 20030083786A1
  • Filed: 11/01/2001
  • Published: 05/01/2003
  • Est. Priority Date: 11/01/2001
  • Status: Active Grant
First Claim
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1. A system for identifying a utility service failure in a distribution network between a utility provider and a plurality of customer premises, said system comprising:

  • a detection system, at each of said customer premises, including means for determining utility service status at said customer premises, a monitoring system at the utility provider and including a geographical database correlating a geographical location of each of said customer premises with a geographical location of equipment within the distribution network, means, within the detection systems, for reporting the determined service status over a communications network to the monitoring system, and means, within said monitoring system and responsive to said reported service status and in combination with said geographical database, for identifying the utility service failure in said distribution network.

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