Real-time display of system instructions

• US 20030083884A1
• Filed: 02/14/2002
• Published: 05/01/2003
• Est. Priority Date: 10/26/2001
• Status: Active Grant

• Current Assignee: Intellisist, Inc. dba Spoken Communications (Avaya Incorporated)
• Original Assignee: Intellisist, Inc. dba Spoken Communications (Avaya Incorporated)
• Inventors: Kostepen, Hakan, Odinak, Gilad, Danieli, Oren
• Granted Patent: US 7,406,421 B2
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue

Abstract

A system and method for reviewing inputted voice instructions in a vehicle-based telematics control unit. The system includes a microphone, a speech recognition processor, and an output device. The microphone receives voice instructions from a user. Coupled to the microphone is the speech recognition processor that generates a voice signal by performing speech recognition processing of the received voice instructions. The output device outputs the generated voice signal to the user. The system also includes a user interface for allowing the user to approve the outputted voice signal, and a communication component for wirelessly sending the generated voice signal to a server over a wireless network upon approval by the user.

Claims

1. A method for reviewing inputted voice instructions in a vehicle-based telematics control unit, the method comprising:

recording voice instructions from a user;

generating a voice signal by performing speech recognition of the recorded voice instructions; and

outputting the generated voice signal over an output device associated with the telematics control unit for review.

2. The method of claim 1, further comprising wirelessly sending at least one of the generated voice signal or the inputted voice instructions to a server over a wireless network upon approval by a user.

3. The method of claim 1, further comprising:

generating a digest including the generated voice signals;

sending the digest to a human operator system; and

connecting the human operator system to the telematics control unit.

4. The method of claim 1, wherein outputting comprises generating and displaying text based on the generated voice signal.

5. The method of claim 1, wherein outputting comprises generating and outputting voice based on the generated voice signal.

6. A system for reviewing inputted voice instructions in a vehicle-based telematics control unit, the system comprising:

a microphone for receiving voice instructions from a user;

a speech recognition processor coupled to the microphone for generating a voice signal by performing speech recognition processing of the received voice instructions; and

an output device for outputting the generated voice signal to the user.

7. The system of claim 6, further comprising:

a user interface for allowing the user to approve of the outputted voice signal; and

a communication component for wirelessly sending the generated voice signal to a server over a wireless network upon approval by the user.

8. The system of claim 6, further comprising:

a first component for generating a digest including the generated voice signal; and

a second component for sending the digest to a human operator system.

9. The system of claim 6, further comprising a text generator for generating text from the generated voice signal, wherein the output device includes a display for presenting the generated text.

10. The system of claim 6, further comprising a voice synthesizer for generating voice based on the generated voice signal, wherein the output device includes at least one speaker for presenting the generated voice.

11. A method for predicting processing of a voice instruction;

the method comprising;

providing a voice instruction a first time;

processing the voice instruction;

generating a result based on the processed voice instruction;

approving the generated result;

recording the approved result in association with the provided voice instruction;

providing the voice instruction at a second time; and

processing the voice instruction that was provided the second time based on the recorded result of the voice instruction that was provided at the first time.

12. The method of claim 11, wherein approving the generated result comprises correcting the generated result.

13. The method of claim 12, wherein correcting comprises contacting an operator.

14. The method of claim 11, wherein approving the generated result comprises selecting from a list of choices.