Collaboration-enabled enterprise

• US 20030083923A1
• Filed: 10/28/2002
• Published: 05/01/2003
• Est. Priority Date: 10/29/2001
• Status: Abandoned Application

• Current Assignee: Schlumberger Omnes, Inc. (SLB)
• Original Assignee: Schlumberger Omnes, Inc. (SLB)
• Inventors: Hujeux, Jean-Claude, Guicciardi, Diego, Lucas, George P.
• Application Number:
  US10/281,870
• Publication Number:
  US 20030083923A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A method of enabling an enterprise for collaboration includes evaluating the enterprise for collaborative potential, selecting a first process of the enterprise using a first result of the evaluation of the enterprise, generating a first Collaboration-Enabled Process (CEP) using the first process if the first process satisfies a first criteria, generating a first Virtual Collaborative Community (VCC) using a first plurality of employees of the enterprise, and executing the first CEP using the VCC, wherein a first member and a second member of the first plurality of employees collaborate in executing the first CEP by communicating via a first virtual hub.

Claims

1. A method of enabling an enterprise for collaboration, comprising:

evaluating the enterprise for collaborative potential;

selecting a first process of the enterprise using a first result of the evaluation of the enterprise;

generating a first Collaboration-Enabled Process (CEP) using the first process if the first process satisfies a first criteria;

generating a first Virtual Collaborative Community (VCC) using a first plurality of employees of the enterprise; and

executing the first CEP using the VCC, wherein a first member and a second member of the first plurality of employees collaborate in executing the first CEP by communicating via a first virtual hub.

2. The method of claim 1, further comprising:

obtaining content for the first VCC using a second result of the evaluation.

organizing the content and making the content available to entities outside the first VCC via a technology framework and the first virtual hub.

3. The method of claim 2, further comprising:

selecting a second process of the enterprise using a second result of the evaluation;

generating a second CEP using the second process if the second process satisfies a second criteria;

generating a second VCC using a second plurality of employees of the enterprise; and

executing the second CEP using the second plurality of employees, wherein a third member and a fourth member of the second plurality of employees collaborate in executing the second CEP by communicating via a second virtual hub.

4. The method of claim 3, further comprising:

obtaining knowledge learned from the execution of the first CEP;

adding the knowledge to the content and using the knowledge to modify the first CEP;

obtaining the content by the third member of the second plurality of employees via the technology framework and the first virtual hub; and

using the content to modify the second CEP.

5. The method of claim 4, wherein the technology framework is secured using a Public Key Infrastructure (PKI).

6. The method of claim 1, further comprising:

generating a reward system, wherein the reward system rewards a member of the first plurality of employees for collaborative behavior.

7. The method of claim 1, wherein the first VCC is a pilot VCC.

8. The method of claim 1, wherein the first process is selected if the first result of the evaluation indicates that converting the first process to the first CEP satisfactorily furthers a goal of the enterprise.

9. The method of claim 8, wherein the first process is selected if the first result further indicates that converting the first process to the first CEP represents a satisfactory cost-benefit ratio for the enterprise.

10. The method of claim 1, wherein the first process satisfies the first criteria if the first process is suitable for collaboration enabling.

11. The method of claim 10, wherein a Collaborative-Process Development Process (C-PDP) workflow is executed to determine whether the first process is suitable for collaboration enabling, wherein a PDP toolkit is used by a user to execute the C-PDP workflow.

12. A method of enabling an enterprise for collaboration, comprising:

evaluating the enterprise for collaborative potential;

selecting a first process of the enterprise using a first result of the evaluation of the enterprise;

generating a first Collaboration-Enabled Process (CEP) using the first process if the first process satisfies a first criteria;

generating a first Virtual Collaborative Community (VCC) using a first plurality of employees of the enterprise;

executing the first CEP using the VCC, wherein a first member and a second member of the first plurality of employees collaborate in executing the first CEP by communicating via a first virtual hub;

obtaining content for the first VCC using a second result of the evaluation;

organizing the content and making the content available to entities outside the first VCC via a technology framework and the first virtual hub;

selecting a second process of the enterprise using a second result of the evaluation;

generating a second CEP using the second process if the second process satisfies a second criteria;

generating a second VCC using a second plurality of employees of the enterprise;

executing the second CEP using the second plurality of employees, wherein a third member and a fourth member of the second plurality of employees collaborate in executing the second CEP by communicating via a second virtual hub;

obtaining knowledge learned from the execution of the first CEP;

adding the knowledge to the content and using the knowledge to modify the first CEP;

obtaining the content by the third member of the second plurality of employees via the technology framework and the first virtual hub;

using the content to modify the second CEP; and

generating a reward system, wherein the reward system rewards a member of the first plurality of employees for collaborative behavior.

13. A Collaboration-Enabled Enterprise (CEE), comprising:

a first Collaboration-Enabled Process (CEP), supporting an output of the CEE, collaboratively executed by a plurality of members of a first Virtual Collaborative Community (VCC) via a virtual hub;

a Synergy people framework supporting the virtual hub, configured to facilitate collaboration between the plurality of members of the first VCC; and

a second VCC, configured to obtain content of the first VCC via a Synergy technology framework and the virtual hub and modify a second CEP using the content.

14. The CEE of claim 13, the Synergy technology framework comprising:

a network infrastructure configured to handle digital traffic of the CEE;

a set of applications within which the CEE operates;

15. The CEE of claim 14, the Synergy technology framework further comprising:

a security management system configured to secure a communication sent via the Synergy technology framework using a Public Key Infrastructure (PKI);

a content management system for managing the content;

a portal through which a member of the plurality of members of the first VCC accesses the Synergy technology framework to send the communication; and

a directory server authenticating and authorizing the communication.

16. The CEE of claim 15, wherein the content is accessible via the virtual hub and is organized using a taxonomy.

17. The CEE of claim 15, wherein the communication is encrypted.

18. The CEE of claim 13, wherein the virtual hub is configured to support an exchange of knowledge between a first member and a second member of the plurality of members.

19. The CEE of claim 18, wherein the Synergy people framework uses the virtual hub to evolve the first CEP by receiving feedback from the first member of the plurality of members.

20. The CEE of claim 19, wherein the first member of the plurality of members is a knowledge provider.

21. The CEE of claim 19, wherein the second member of the plurality of members is a knowledge consumer.

22. The CEE of claim 13, wherein the first CEP is generated by modifying a workflow of a process by a user executing a Collaborative Process Development Process (CPDP) workflow.

23. The CEE of claim 22, wherein the execution of the C-PDP workflow by the user is guided by a PDP toolkit.

24. The CEE of claim 22, wherein the process is selected for conversion to the first CEP using a first result of an evaluation of an enterprise and a second result of an evaluation of the process.

25. The CEE of claim 24, wherein the process is selected for conversion to the first CEP if the first result of the evaluation of the enterprise indicates that converting the process to the first CEP satisfactorily furthers a goal of the enterprise.

26. The CEE of claim 24, wherein the process is selected for conversion to the first CEP if the first result of the evaluation of the enterprise indicates that converting the process to the first CEP represents a satisfactory cost-benefit ratio for the enterprise.

27. The CEE of claim 24, wherein the process is selected for conversion to the first CEP if the second result of the evaluation of the process indicated that the process is suitable for collaboration enabling.

28. A method of converting a process to a Collaboration-Enabled Process (CEP) using a Collaborative-Process Development Process (C-PDP), comprising:

conducting a first analysis of the workflow of the process;

conducting a second analysis of available resources for executing the process;

selecting a collaborative enhancement for the process; and

generating a modified workflow of the process by adding collaboration instructions to the workflow.

29. The method of claim 28, further comprising:

storing the modified workflow according to a usage environment of the CEP.

30. The method of claim 28, generating the modified workflow further comprising adding knowledge references to the workflow.

31. A method of converting a process to a Collaboration-Enabled Process (CEP) using a Collaborative-Process Development Process (C-PDP), comprising:

conducting a first analysis of the workflow of the process;

conducting a second analysis of available resources for executing the process;

selecting a collaborative enhancement for the process;

generating a modified workflow of the process by adding collaboration instructions to the workflow; and

storing the modified workflow according to a usage environment of the CEP.

32. A apparatus for enabling an enterprise for collaboration, comprising:

means for evaluating the enterprise for collaborative potential;

means for selecting a first process of the enterprise using a first result of the evaluation of the enterprise;

means for generating a first Collaboration-Enabled Process (CEP) using the first process if the first process satisfies a first criteria;

means for generating a first Virtual Collaborative Community (VCC) using a first plurality of employees of the enterprise; and

means for executing the first CEP using the VCC, wherein a first member and a second member of the first plurality of employees collaborate in executing the first CEP by communicating via a first virtual hub.

33. An apparatus for converting a process to a Collaboration-Enabled Process (CEP) means for using a Collaborative-Process Development Process (C-PDP), comprising:

means for conducting a first analysis of the workflow of the process;

means for conducting a second analysis of available resources for executing the process;

means for selecting a collaborative enhancement for the process; and

means for generating a modified workflow of the process by adding collaboration instructions to the workflow.