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Speech recognition system for electronic switches in a non-wireline communications network

  • US 20030087675A1
  • Filed: 12/03/2002
  • Published: 05/08/2003
  • Est. Priority Date: 04/13/1992
  • Status: Active Grant
First Claim
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1. In a non-wireline telecommunications system that connects non-wireline telecommunications customers, each having a telephone unit, to land-based customers served by a telephone network, wherein incoming and outgoing calls are routed through a non-wireline telecommunications switching office connected to a group of cell sites that communicate with the telephone units, the improvement comprising a voice recognition system located at the non-wireline telecommunications switching office, the voice recognition system comprising:

  • a voice recognizer for recognizing characters and commands spoken by a mobile unit customer;

    announcing means; and

    processor means, operative under the control of a program stored therein and responsive to receipt by the voice recognizer of a first spoken command from said telephone unit customer, for controlling the announcing means to request the telephone unit customer to enter identifying information for directing a telephone call;

    the processor means further operative under the control of said program and responsive to receipt by the voice recognizer of a second spoken command from the telephone unit customer, for transferring the identifying information received by the voice recognizer to the non-wireline telecommunications switching office and for controlling the announcing means to state how the telephone call has been directed.

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