Automated voice response to deliver remote vehicle diagnostic service
First Claim
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1. A method of remotely diagnosing a vehicle comprising:
- receiving a vehicle diagnostic request;
retrieving at least one diagnostic code from the vehicle;
filtering the at least one diagnostic code based on at least one usability factor; and
sending a preset diagnostic response associated with the filtered diagnostic code to the vehicle.
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Abstract
The present invention provides a method, system, and computer usable medium for remotely diagnosing a vehicle. A vehicle diagnostic request is received. At least one diagnostic code is retrieved from the vehicle. The at least one diagnostic code is filtered based on at least one usability factor. A preset diagnosis response associated with the filtered diagnostic code is sent to the vehicle.
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Citations
24 Claims
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1. A method of remotely diagnosing a vehicle comprising:
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receiving a vehicle diagnostic request;
retrieving at least one diagnostic code from the vehicle;
filtering the at least one diagnostic code based on at least one usability factor; and
sending a preset diagnostic response associated with the filtered diagnostic code to the vehicle. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system for remotely diagnosing a vehicle comprising:
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means for receiving a vehicle diagnostic request;
means for retrieving at least one diagnostic code from the vehicle;
means for filtering the at least one diagnostic code based on at least one usability factor; and
means for sending a preset diagnosis response associated with the filtered diagnostic code to the vehicle. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A computer usable medium including a program for remotely diagnosing a vehicle comprising:
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computer readable program code that receives a vehicle diagnostic request;
computer readable program code that retrieves at least one diagnostic code from the vehicle;
computer readable program code that filters at least one diagnostic code based on at least one usability factor; and
computer readable program code that sends a preset diagnostic voice response associated with the filtered diagnostic code to the vehicle. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24)
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Specification