Method and apparatus for work management for facility maintenance
First Claim
1. A web-based work management system, the system comprising:
- a central management server configured to communicate through a wide area network, the central management server being configured to maintain a set of tasks to be scheduled and performed at a first facility, where each task has associated therewith a graphical icon representing the task, the central management server being further configured to allocate a first subset of tasks to a first user for performance of the tasks, and where the central management server is further configured to receive a first request message corresponding to the first user and, responsive thereto, transmit a first work schedule message that includes the icons corresponding to the first subset of tasks; and
a first client device corresponding to the first facility, the first client device being configured to communicate with the central management server through the wide area network, where the first client device includes a user interface for receiving user input and displaying user data, where the first client device is configured to receive a login request from the first user and, responsive thereto, transmit the first request message corresponding to the first user, and where the first client device is further configured to receive the first work schedule message and, responsive thereto, display the icons received in the first work schedule message.
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0 Petitions
Accused Products
Abstract
A system and method are shown for work management for facility maintenance. The system includes a central management server configured to receive a first set of information including tasks to be performed at a first facility and to generate a first work schedule for a first user selected to perform the first work schedule at the first facility. The system further includes a first client device at the first facility, where the first client device is configured to receive the first work schedule from the central management server and display the first work schedule to the first user via an electronic management interface. The electronic interface is further configured to receive task completion data from the first user and send the data to the central management server. When the central management server receives the task completion data, the central management server is configured to update a status of the work schedule based upon the task completion data received from the first user.
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Citations
62 Claims
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1. A web-based work management system, the system comprising:
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a central management server configured to communicate through a wide area network, the central management server being configured to maintain a set of tasks to be scheduled and performed at a first facility, where each task has associated therewith a graphical icon representing the task, the central management server being further configured to allocate a first subset of tasks to a first user for performance of the tasks, and where the central management server is further configured to receive a first request message corresponding to the first user and, responsive thereto, transmit a first work schedule message that includes the icons corresponding to the first subset of tasks; and
a first client device corresponding to the first facility, the first client device being configured to communicate with the central management server through the wide area network, where the first client device includes a user interface for receiving user input and displaying user data, where the first client device is configured to receive a login request from the first user and, responsive thereto, transmit the first request message corresponding to the first user, and where the first client device is further configured to receive the first work schedule message and, responsive thereto, display the icons received in the first work schedule message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for managing work at a facility, the method comprising:
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receiving a first message on a central management server, the first message including a first set of information including tasks to be scheduled and performed at a first facility;
generating a first work schedule for a first user selected to perform the first work schedule at the first facility;
sending a second message from the central management server to the first facility, the second message including the first work schedule;
receiving a third message on the central management server from the first facility, the third message including task status update data corresponding to the first work schedule;
updating a status of each task in the first work schedule based upon the task completion data received in the third message; and
sending a fourth message from the central management server to the first facility, the fourth message including the status of each task in the first schedule - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29)
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30. A method for managing work at a facility, the method comprising:
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sending a first message from a first client device to a central management server, the first message defining a first set of information including tasks to be performed and scheduled at the first facility;
receiving a second message from the central management server on the first client device, the second message including a first work schedule for a first user selected to perform the first work schedule at the first facility;
displaying the first work schedule to the first user on an electronic management interface associated with the first client device;
receiving a first user input for a task specified in the first work schedule via the electronic management interface, the user input indicating a task completion;
generating a third message on the first client device, the third message including task completion data corresponding to the first work schedule;
sending the third message from the first client device to the central management server; and
receiving a fourth message from the central management server on the first client device, the fourth message including status of each task in the first work schedule. - View Dependent Claims (31, 32)
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33. A fixed location interface unit configured to permit information transfer between an end user and a central management server, the interface unit comprising:
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means for establishing a communication link between the fixed location interface unit and the central management server upon activating the fixed location interface unit;
an electronic interface configured to display a first work schedule to a first user and being further configured to receive from the first user task completion status data for each task in the first work schedule; and
a second application configured to generate a first task status update message upon receiving the task completion status data from the first user, the second application being further configured to send the first task status update message to the central management server. - View Dependent Claims (34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44)
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45. A central management server configured to manage work on a plurality of facilities, the central management server comprising:
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a database configured to store work schedules generated on the central management server for a plurality of facilities, and further being configured to store a plurality of facility records, a plurality of user records, a plurality of task identifiers for each task specified in the plurality of work schedules, and a plurality of instruction information records for each task;
a first application configured to receive from a first set of information including tasks to be performed and scheduled for a first facility;
a second application configured to retrieve a first facility record from the database and generate a plurality of first facility work schedules for a plurality of first facility users selected to perform the tasks at the first facility;
wherein the second application stores the plurality of first facility work schedules in the database;
a third application configured to generate an icon-based schedule for each of the plurality of first facility work schedules, wherein each task specified in the plurality of first facility work schedules is associated with a predetermined task icon;
a fourth application configured to receive a first work schedule request from a first user at the first facility, wherein the first user requests the first work schedule via a fixed location interface unit configured to permit information transfer between the plurality of first facility users and the central management server, the fourth application further configured to retrieve a first work schedule for the first user and send the first work schedule to the fixed location interface unit configured to display the first work schedule to the first user, wherein the first work schedule comprises a first icon-based work schedule; and
a fifth application configured to receive a first task status update message corresponding to the first work schedule and, responsive thereto, update a status of each task of the first work schedule based upon task completion data from the first task status update message. - View Dependent Claims (46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58)
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59. A work management database system, the system comprising:
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a server configured to maintain task information relating to tasks to be scheduled and performed at a plurality of facilities, where the server maintains the task information in a predefined hierarchy based upon a business organization of the plurality of facilities, the server further maintaining data defining an access level of the hierarchy for each one of a plurality of users, where each user is permitted access to the defined access level for the user and any lower levels of the hierarchy, the server being configured to receive an access request with a user identifier corresponding to a requesting user and an access identifier corresponding to a requested level of access to the hierarchy, check whether the user is permitted access to the requested level and, if access is permitted, transmit a reply to the user that includes the task information for the requested level; and
a client configured to receive a user input from one of the plurality of users, the user input including the user identifier for the user and the requested level of access and, responsive thereto, transmit to the server the access request with the user identifier and the requested level of access, the client being further configured to receive the reply from the server and, responsive thereto, display the task information for the requested level. - View Dependent Claims (60, 61, 62)
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Specification