Method and system for providing a virtual user interface

• US 20030088644A1
• Filed: 07/08/2002
• Published: 05/08/2003
• Est. Priority Date: 07/06/2001
• Status: Abandoned Application

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.), Computer Associates Think Inc. (Broadcom, Inc.)
• Original Assignee: Computer Associates Think Inc. (Broadcom, Inc.)
• Inventors: Pandit, Jayant, Ganguly, Deb Dutta, Doshi, Rutvik, Khot, Prakash
• Application Number:
  US10/190,944
• Publication Number:
  US 20030088644A1
• Time in Patent Office: Days
• US Class Current: 709/218
• CPC Class Codes: G06F 11/327 Alarm or error message display
• CPC Class Codes: G06F 11/3414 Workload generation, e.g. scripts, playback
• CPC Class Codes: G06F 11/3438 monitoring of user actions tracking the activity of the user H04L67/535
• CPC Class Codes: H04L 43/00 Arrangements for monitoring or testing data switching networks
• CPC Class Codes: H04L 43/06 Generation of reports
• CPC Class Codes: H04L 43/0882 Utilisation of link capacity
• CPC Class Codes: H04L 43/16 Threshold monitoring
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A method is provided for monitoring interaction associated with an application. The method includes configuring recording, playback and analysis parameters, and recording control flow and server responses associated with the application. The method also includes replaying the control flow and comparing server responses to the replayed control flow to recorded server responses to determine whether an alert condition exists. The method further includes reporting the alert condition. Systems and articles of manufacture are also provided to implement the described methods.

Claims

1. A method for monitoring interaction associated with a client-server application, comprising:

configuring recording, playback and analysis parameters;

recording control flow and server responses associated with the application;

replaying the control flow;

comparing server responses to the replayed control flow to recorded server responses to determine whether an alert condition exists; and

reporting the alert condition.

2. The method of claim 1, wherein configuring includes determining a playback interval, and replaying is performed at the playback interval.

3. The method of claim 1, wherein configuring includes determining alert conditions.

4. The method of claim 1, wherein configuring includes determining actions to be performed when reporting the alert condition.

5. The method of claim 1, wherein configuring includes determining at least one alert range.

6. The method of claim 1, wherein recording includes adding a step to a pre-recorded control flow.

7. The method of claim 1, wherein reporting includes constructing and transmitting an e-mail message describing the alert.

8. The method of claim 1, wherein reporting includes constructing and transmitting a pager message describing the alert.

9. A system for monitoring interaction associated with an application, comprising:

a configuration module for defining and storing configuration data;

a recording module for monitoring client-server interaction of the application and storing control data representing monitored client-server interaction in a store of control flow data;

a playback module for replaying client portions of stored control flow data and analyzing server responses to report an alert; and

a control module for controlling the configuration module, the recording module and the playback module.

10. The system of claim 9, wherein the configuration module is operative to determine a playback interval, and the playback module is operative to replay the control flow at the playback interval.

11. The system of claim 9, wherein the configuration module is operative to define alert conditions.

12. The system of claim 9, wherein the configuration module is operative to define actions to be performed when reporting the alert condition.

13. The system of claim 9, wherein the configuration module is operative to define at least one alert range.

14. The system of claim 9, wherein the recording module is operative to add a step to a pre-recorded control flow.

15. The system of claim 9, wherein the playback module is operative to construct and transmit an e-mail message describing the alert.

16. The system of claim 9, wherein the playback module is operative to construct and transmit a pager message describing the alert.

17. A system for monitoring interaction associated with an application, comprising:

means for defining and storing configuration data;

means for monitoring client-server interaction of the application and storing control data representing monitored client-server interaction;

means for replaying client portions of stored control flow data;

means for and analyzing server responses; and

means for reporting an alert based on the server responses.

18. A computer-readable storage medium encoded with processing instructions for monitoring interaction associated with a client-server application, including:

computer readable instructions for configuring recording, playback and analysis parameters, including determining a playback interval;

computer readable instructions for recording control flow and server responses associated with the application;

computer readable instructions for replaying the control flow at the playback interval;

computer readable instructions for comparing server responses to the replayed control flow to recorded server responses to determine whether an alert condition exists; and

computer readable instructions for reporting the alert condition.