Monitoring and communication system for stationary and mobile persons
First Claim
1. A monitoring and communication system for a supervised person, comprising:
- a) a computer system having a memory means, an automated calling means, a first receiving means, and a verifying means, said memory means for storing indications of personal data of the supervised person including indications of a contact schedule and inquiry data; and
b) a communication means for communication between the supervised person and the computer system and having a second receiving means, at least one of an audio means and a visual means coupled to said receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said communication means according to said contact schedule and transmitting said inquiry data from said computer system to said communication means, said verifying means for verifying that a responder utilizing said communication means is the supervised person, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one of an audio means and a visual means for presentation to the supervised person, said input means for permitting the person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means.
1 Assignment
0 Petitions
Accused Products
Abstract
A monitoring and communication system for monitoring a supervised person is provided. The system includes a preferably portable personal communication device (PCD), e.g., a portable telephone, and further includes a computer system which stores a contact plan for the supervised person and which is in two-way communication with the PCD. The computer system, using an automated phone call routine, automatically initiates the transmission of electronic voice messages or inquiries to the supervised person'"'"'s PCD. The computer system records responses transmitted by the supervised person'"'"'s PCD back to the computer system. The system can contact the supervised person anywhere within a service area. The supervised person responds to one or more questions or requests from the computer system by pressing appropriate keys on the PCD, thereby transmitting responses. The responses are recorded by the computer system. If the computer system does not receive a response from the supervised person'"'"'s PCD or if the responses do not fall within compliance guidelines, the contact plan is forwarded to personnel for either follow up contact or to or provide other assistance. Responses, or the lack thereof, may also be forward to a third party; for example, in the case of the supervised person being a child, the third party may be a parent of the child.
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Citations
57 Claims
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1. A monitoring and communication system for a supervised person, comprising:
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a) a computer system having a memory means, an automated calling means, a first receiving means, and a verifying means, said memory means for storing indications of personal data of the supervised person including indications of a contact schedule and inquiry data; and
b) a communication means for communication between the supervised person and the computer system and having a second receiving means, at least one of an audio means and a visual means coupled to said receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said communication means according to said contact schedule and transmitting said inquiry data from said computer system to said communication means, said verifying means for verifying that a responder utilizing said communication means is the supervised person, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one of an audio means and a visual means for presentation to the supervised person, said input means for permitting the person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A monitoring and communication system for use by a mobile supervised person, comprising:
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a) a computer system having a memory means, an automated calling means, and a first receiving means, said memory means for storing indications of a personal data module for the supervised person including indications of a contact schedule and inquiry data; and
b) a portable communication device adapted to be carried by the supervised person and having a-second receiving means, at least one of an audio means and a visual means coupled to said receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said portable communication device according to said contact schedule and transmitting said inquiry data from said computer system to said portable communication device, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one audio means and visual means for presentation to the supervised person, said input means for permitting the supervised person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A method of communicating with a supervised person to provide a degree of supervision to the supervised person, comprising:
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a) providing a portable communication device to the supervised person;
b) initiating a contact by a computer to the portable communication device;
c) automatically transmitting an inquiry message from the computer system to the portable communication device; and
d) in response to the supervised person inputting into the portable communication device a response to the inquiry message, receiving at the computer system the response from the portable communication device. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37)
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38. A method comprising:
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storing a verbal inquiry;
transmitting the verbal inquiry to a bidirectional communication device using a processor controlled calling system;
receiving a reply from the bidirectional communication device, the reply provided in response to the verbal inquiry and including a spoken message;
storing the reply in a memory location accessible to the calling system; and
signaling noncompliance if the reply differs from stored compatibility data. - View Dependent Claims (39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49)
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50. A method comprising:
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storing a set of verbal inquiries, the set of verbal inquires including at least a first verbal inquiry and a second verbal inquiry;
storing compliance data for each verbal inquiry;
transmitting a first verbal inquiry to a bidirectional communication device using a processor controlled calling system, the first verbal inquiry selected from the ordered set of verbal inquires;
storing a first reply received from the bidirectional communication device in response to the first verbal inquiry, the first reply including a spoken message and stored in a memory location accessible to the calling system;
transmitting the second verbal inquiry if the first reply complies with the compliance data for the first verbal inquiry; and
storing a quality assurance record based on the stored reply. - View Dependent Claims (51, 52, 53)
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54. A system comprising:
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a portable communication device;
a transceiver adapted to initiate communications with the portable communication device according to a predetermined schedule;
a processor adapted to execute a set of instructions to control the transceiver, and a memory accessible to the processor and adapted to store the set of instructions and adapted to store a reply received from the portable communication device in response to an inquiry from the transceiver based on a contact plan. - View Dependent Claims (55, 56, 57)
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Specification