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Call routing

  • US 20030100293A1
  • Filed: 02/04/2002
  • Published: 05/29/2003
  • Est. Priority Date: 11/28/2001
  • Status: Active Grant
First Claim
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1. A handheld personal communication device comprising a dedicated key for calling a predetermined destination service centre providing for a plurality of respective modes of interaction for information transfer with incoming callers, the dedicated key having associated therewith data indicative of one of the plurality of respective modes of interaction, the data being provided in response to actuation of the key to select a call destination providing the selected mode of interaction.

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