Booking method and system
First Claim
1. A system comprising:
- at least one service provider booking system;
at least one service provider;
a client;
a terminal device;
a mediator; and
telecommunication connections that are used to connect the parts of the systems to one another;
wherein the terminal device includes at least one dialogue that the client uses to enter information into the system and wherein the mediator receives inquiries and answers from the at least one booking system, the at least one service provider, and the at least one client, and wherein the mediator transfers and adapts information between them.
13 Assignments
0 Petitions
Accused Products
Abstract
The invention relates to a method and system for booking reservations in a booking system and synchronizing bookings among several booking systems. The system comprises at least one booking system; at least one service provider; a mediator service; a client, and at least one client terminal device that can be a mobile device and that includes a dialogue. The client uses the dialogue to enter information into the system and the mediator receives inquiries and answers from the at least one booking system, the at least one service provider, and the at least one client. The mediator transfers and adapts information between them. The method and system are particularly suited for use with mobile phone users by Small Message Service messages.
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Citations
10 Claims
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1. A system comprising:
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at least one service provider booking system;
at least one service provider;
a client;
a terminal device;
a mediator; and
telecommunication connections that are used to connect the parts of the systems to one another;
wherein the terminal device includes at least one dialogue that the client uses to enter information into the system and wherein the mediator receives inquiries and answers from the at least one booking system, the at least one service provider, and the at least one client, and wherein the mediator transfers and adapts information between them. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for making bookings in a booking system comprising:
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at least one service provider booking system;
at least one service provider;
a mediator;
a client;
a terminal device;
a dialogue within the terminal device;
telecommunication connections that are used to connect the booking systems, the service providers, the mediator, and the terminal device to one another;
characterized in that the system comprises the steps of;
the client entering inquiry into the dialogue;
the dialogue possibly adapting the inquiry;
the dialogue sending the inquiry to the mediator;
the mediator possibly adapting the inquiry;
the mediator sending the inquiry to at least one booking system;
the booking systems making necessary queries in their databases and making tentative reservations;
the booking systems replying to the inquiry;
the mediator receiving replies from the booking systems and possibly adapting and combining them;
the mediator sending the reply to the dialogue;
the dialogue possibly adapting the reply;
the dialogue outputting the reply to the client;
the client entering a selection or some other kind of reply into the dialogue;
the dialogue possibly adapting the reply;
the dialogue sending the reply to the mediator;
the mediator possibly adapting the reply;
the mediator sending the reply to at least one booking system;
the booking systems making necessary queries in their databases and confirming or canceling corresponding tentative reservations;
the booking systems sending confirmations to the mediator. - View Dependent Claims (10)
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9. A method for making bookings in a booking system comprising:
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at least one booking system;
at least one service provider;
a mediator;
a client;
a terminal device;
a dialogue within the terminal device;
telecommunication connections that are used to connect the booking systems, the service providers, the mediator, and the terminal device to one another;
characterized in that the system comprises the steps of;
the mediator sending an inquiry to the dialogue;
the dialogue possibly adapting the inquiry;
the dialogue outputting the inquiry to the client;
the client entering a reply into the dialogue;
the dialogue possibly adapting the reply and reform it to an inquiry;
the dialogue sending the inquiry to the mediator;
the mediator possibly adapting the inquiry;
the mediator sending the inquiry to at least one booking system;
the booking systems making necessary queries in their databases and making tentative reservations;
the booking systems replying to the inquiry;
the mediator receiving replies from the booking systems and possibly adapting and combining them;
the mediator sending the reply to the dialogue;
the dialogue possibly adapting the reply;
the dialogue outputting the reply to the client;
the client entering a selection or some other kind of reply into the dialogue;
the dialogue possibly adapting the reply;
the dialogue sending the reply to the mediator;
the mediator possibly adapting the reply;
the mediator sending the reply to at least one booking system;
the booking systems making necessary queries in their databases and confirming or canceling corresponding tentative reservations;
the booking systems sending confirmations to the mediator.
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Specification