System and method for indirect call completion using a personal identifier

• US 20030112945A1
• Filed: 12/19/2001
• Published: 06/19/2003
• Est. Priority Date: 12/19/2001
• Status: Abandoned Application

• Current Assignee: Callcast Incorporated
• Original Assignee: Callcast Incorporated
• Inventors: Trenchard, William J., Brown, Wendell
• Application Number:
  US10/040,619
• Publication Number:
  US 20030112945A1
• Time in Patent Office: Days
• US Class Current: 379/201.01
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54

Abstract

A system and method for establishing a telephone connection between two parties without disclosing either party'"'"'s telephone number. The system receives from a first party a call request for a second party. The call request includes an identifier of the second party (e.g., electronic mail address, instant messaging user name) and data concerning the first party (e.g., telephone number, name, picture). The system informs the second party (e.g., via electronic mail) of the call request and solicits the second party'"'"'s telephone number if not known. If the second party approves the call, the system establishes a telephone connection between them. System subscribers may configure various preferences, including default rules regarding their availability for all or certain types of calls, how to classify calls (e.g., by caller identity, date, time, nature of call). The system may be used to reach a party matching specified parameters (e.g., pizza shop, customer service department).

Claims

1. A method of establishing a voice connection between a first party and a second party, wherein neither of the first party and the second party knows the other party'"'"'s telephone number used for the voice connection, the method comprising:

receiving from a first party a request for a voice connection with a second party, said request comprising an identifier of the second party other than a telephone number;

determining whether the second party is available for said voice connection; and

establishing said voice connection.

2. The method of claim 1, wherein said identifier is an electronic mail address.

3. The method of claim 1, wherein said identifier is an instant messaging system user name.

4. The method of claim 1, wherein said request further comprises a telephone number of the first party.

5. The method of claim 1, wherein said request further comprises information identifying the first party.

6. The method of claim 5, wherein said information includes one or more of:

a name, an electronic mail address, an instant messaging user name and a picture.

7. The method of claim 1, wherein said determining comprises:

informing the second party of said voice connection request; and

receiving a response from the second party.

8. The method of claim 7, wherein said informing comprises:

providing to the second party information, other than a telephone number, for identifying the first party.

9. The method of claim 7, wherein said informing comprises:

sending to the second party one or more of an electronic mail message and an instant message.

10. The method of claim 7, wherein said response comprises a telephone number of the second party.

11. The method of claim 7, wherein said response comprises an approval of said voice connection request.

12. The method of claim 1, wherein said establishing comprises:

determining whether the second party is available for said voice connection.

13. The method of claim 1, wherein said establishing comprises:

determining whether the first party is available for said voice connection.

14. The method of claim 1, further comprising:

informing one of the first party and the second party of a fee charged by the other of the first party and the second party in conjunction with said voice connection.

15. The method of claim 14, wherein said request comprises said fee charged by the first party.

16. The method of claim 14, further comprising:

notifying the second party of said request; and

in response to said notifying, receiving from the second party a response to said request;

wherein said response to said request comprises said fee charged by the second party.

17. A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method of establishing a voice connection between a first party and a second party, wherein neither of the first party and the second party knows the other party'"'"'s telephone number used for the voice connection, the method comprising:

receiving from a first party a request for a voice connection with a second party, said request comprising an identifier of the second party other than a telephone number;

determining whether the second party is available for said voice connection; and

establishing said voice connection.

18. A method of establishing a telephone connection between a first party and a second party, comprising:

receiving from a first party a request for a telephone connection with a second party;

informing the second party of said request; and

if the second party approves said request, establishing said telephone connection between the first party and the second party, using a first telephone number associated with the first party and a second telephone number associated with the second party;

wherein said first telephone number remains unknown to the second party and said second telephone number remains unknown to the first party.

19. The method of claim 18, wherein said request includes an electronic mail address associated with the second party.

20. The method of claim 19, wherein said informing comprises sending an electronic mail message to the electronic mail address.

21. The method of claim 20, wherein said electronic mail message comprises information identifying the first party.

22. The method of claim 21, wherein said identifying information comprises a picture.

23. The method of claim 21, wherein said identifying information comprises a name.

24. The method of claim 21, wherein said identifying information comprises an address.

25. The method of claim 18, wherein said request includes an instant messaging identifier associated with the second party.

26. The method of claim 25, wherein said informing comprises sending an instant message to the instant messaging identifier.

27. The method of claim 26, wherein said instant message comprises information identifying the first party.

28. The method of claim 27, wherein said identifying information comprises a picture.

29. The method of claim 27, wherein said identifying information comprises a name.

30. The method of claim 27, wherein said identifying information comprises an address.

31. The method of claim 18, wherein said request for a telephone connection comprises said first telephone number.

32. The method of claim 18, further comprising receiving said second telephone number from the second party, in response to said informing.

33. The method of claim 18, wherein said establishing said telephone connection between the first party and the second party comprises:

determining the availability, for said telephone connection, of one or more of the first party and the second party.

34. A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method of establishing a telephone connection between a first party and a second party, the method comprising:

receiving from a first party a request for a telephone connection with a second party;

informing the second party of said request; and

if the second party approves said request, establishing said telephone connection between the first party and the second party, using a first telephone number associated with the first party and a second telephone number associated with the second party;

wherein said first telephone number remains unknown to the second party and said second telephone number remains unknown to the first party.

35. A method of establishing a telephone connection between a first party and a second party, comprising:

receiving from a first party a request for a telephone connection with a second party, wherein said request includes a user name associated with the second party;

sending a communication to the second party using said user name; and

if the second party approves said request, establishing said telephone connection between the first party and the second party, using a first telephone number associated with the first party and a second telephone number associated with the second party;

wherein said first telephone number remains unknown to the second party and said second telephone number remains unknown to the first party.

36. The method of claim 35, wherein said user name is associated with a chat service.

37. The method of claim 35, wherein said user name is associated with an instant messaging service.

38. The method of claim 35, further comprising:

informing the second party of a fee charged by the first party in conjunction with said telephone connection.

39. The method of claim 38, wherein said request comprises said fee charged by the first party.

40. The method of claim 35, further comprising:

informing the first party of a fee charged by the second party in conjunction with said telephone connection.

41. The method of claim 40, wherein said fee charged by the second party is received by the second party in response to said communication.

42. A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method of establishing a telephone connection between a first party and a second party, the method comprising:

receiving from a first party a request for a telephone connection with a second party, wherein said request includes a user name associated with the second party;

sending a communication to the second party using said user name; and

if the second party approves said request, establishing said telephone connection between the first party and the second party, using a first telephone number associated with the first party and a second telephone number associated with the second party;

wherein said first telephone number remains unknown to the second party and said second telephone number remains unknown to the first party.

43. A system for establishing a telephone connection between two parties without either party learning the other party'"'"'s telephone number, comprising:

a call server configured to receive from a first party a request for a telephone connection with a second party, wherein said request identifies the second party with an identifier other than a telephone number;

a notifier configured to automatically communicate said request to the second party; and

a connection to a call processor configured to establish said telephone connection between the first party and the second party;

wherein said call server signals the call processor to establish said telephone connection when both the first party and the second party if the second party approves said request.

44. The system of claim 43, further comprising the call processor.

45. The system of claim 43, wherein the call processor establishes said telephone connection between a first telephone number associated with the first party and a second telephone number associated with the second party;

and

wherein said first telephone number remains unknown to the second party and said second telephone number remains unknown to the first party.

46. The system of claim 43, wherein said request notification module notifies the second party of the request via an electronic mail message sent to an electronic mail address associated with the second party;

and

wherein said identifier comprises said electronic mail address.

47. The system of claim 43, wherein said request notification module notifies the second party of the request via an instant message sent to an instant message user name associated with the second party;

and

wherein said identifier comprises said instant message user name.

48. The system of claim 43, wherein said request comprises information identifying the first party;

and

said request notification module is further configured to communicate said identifying information to the second party.

49. The system of claim 43, wherein said notifier is further configured to inform one of the first party and the second party of a fee requested by the other of the first party and the second party in conjunction with said telephone connection.