Fidentifying call parties to a call to an incoming calling party

• US 20030112949A1
• Filed: 12/17/2001
• Published: 06/19/2003
• Est. Priority Date: 12/17/2001
• Status: Active Grant

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: International Business Machines Corporation
• Inventors: Winters, Scott Lee, Paolini, Michael A., Brown, Michael Wayne, McIntyre, Joseph Herbert
• Granted Patent: US 6,768,792 B2
• Time in Patent Office: Days
• US Class Current: 379/207.14
• CPC Class Codes: H04M 2201/18 Comparators
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier

Abstract

A method, system, and program for identifying parties to a call to an incoming calling party are provided. A context for a current call is identified, wherein the context comprises at least an identity of a caller and an identity of a callee to the current call. An identifier for an incoming calling party to the current call is identified. The context is filtered according to the identifier for the incoming calling party. Output of the filtered context to the incoming calling party is controlled.

Claims

1. A method for identifying call parties, said method comprising:

identifying a context for a current call, wherein said context comprises at least an identity of a caller and an identity of a callee to said current call;

detecting an identifier for an incoming calling party to said current call;

filtering said context according to said identifier for said incoming calling party; and

controlling output of said filtered context to said incoming calling party.

2. The method for identifying call parties according to claim 1, wherein said context further comprises a caller device identity, a callee device identity, a caller location, a callee location, a call subject matter, a call billing plan, an on behalf of party to said call, a backup party to said call.

3. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee are authenticated from voice samples provided by said caller and said callee.

4. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee comprise a caller line number and a callee line number.

5. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee comprise a caller line subscriber name and a callee line subscriber name.

6. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a voice authenticated identifier.

7. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a line number utilized by said incoming calling party.

8. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a line subscriber name of a line number utilized by said incoming calling party.

9. The method for identifying call parties according to claim 1, wherein filtering said context according to said identifier for said incoming calling party further comprises:

retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

filtering said context according to said preferred calling party list.

10. The method for identifying call parties according to claim 1, wherein said incoming calling party receives a busy signal with said filtered context.

11. The method for identifying call parties according to claim 1, wherein said incoming calling party receives a ring signal with said filtered context.

12. The method for identifying call parties according to claim 1, further comprising:

switching said call from said caller to said incoming calling party.

13. The method for identifying call parties according to claim 1, further comprising:

switching said call from said callee to said incoming calling party.

14. The method for identifying call parties according to claim 1, further comprising:

transferring said incoming calling party to a messaging service.

15. The method for identifying call parties according to claim 1, further comprising:

controlling output of said identifier for said incoming calling party to at least one from among said caller and said callee.

16. A system for identifying call parties, said system comprising:

a context inference service server communicatively connected to a trusted telephone network;

means for identifying a context for a current call at said context inference service server, wherein said context comprises at least an identity of a caller and an identity of a callee to said current call;

means for detecting an identifier for an incoming calling party to said current call at said context inference service server;

means for filtering said context according to said identifier for said incoming calling party; and

means for controlling output of said filtered context to said incoming calling party.

17. The system for identifying call parties according to claim 16, wherein said context further comprises a caller device identity, a callee device identity, a caller location, a callee location, a call subject matter, a call billing plan, an on behalf of party to said call, a backup party to said call.

18. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee are authenticated from voice samples provided by said caller and said callee.

19. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee comprise a caller line number and a callee line number.

20. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee comprise a caller line subscriber name and a callee line subscriber name.

21. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a voice authenticated identifier.

22. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a line number utilized by said incoming calling party.

23. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a line subscriber name of a line number utilized by said incoming calling party.

24. The system for identifying call parties according to claim 16, wherein filtering said context according to said identifier for said incoming calling party further comprises:

means for retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

means for filtering said context according to said preferred calling party list.

25. The system for identifying call parties according to claim 16, wherein said incoming calling party receives a busy signal with said filtered context.

26. The system for identifying call parties according to claim 16, wherein said incoming calling party receives a ring signal with said filtered context.

27. The system for identifying call parties according to claim 16, further comprising:

means for switching said call from said caller to said incoming calling party.

28. The system for identifying call parties according to claim 16, further comprising:

means for switching said call from said callee to said incoming calling party.

29. The system for identifying call parties according to claim 16, further comprising:

means for transferring said incoming calling party to a messaging service.

30. The system for identifying call parties according to claim 16, further comprising:

means for controlling output of said identifier for said incoming calling party to at least one from among said caller and said callee.

31. A computer program product for identifying call parties, said computer program product comprising:

a recording medium;

means, recorded on said recording medium, for identifying a context for a current call, wherein said context comprises at least an identity of a caller and an identity of a callee to said current call;

means, recorded on said recording medium, for detecting an identifier for an incoming calling party to said current call;

means, recorded on said recording medium, for filtering said context according to said identifier for said incoming calling party; and

means, recorded on said recording medium, for controlling output of said filtered context to said incoming calling party.

32. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

means, recorded on said recording medium, for filtering said context according to said preferred calling party list.

33. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for switching said call from said caller to said incoming calling party.

34. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for switching said call from said callee to said incoming calling party.

35. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for transferring said incoming calling party to a messaging service.

36. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for controlling output of said identifier for said incoming calling party to at least one from among said caller and said callee.

37. A method for controlling call identification, said method comprising:

identifying a caller identifier and a callee identifier for a caller and a callee of a call;

responsive to detecting an incoming calling party identifier for an incoming calling party to said call, only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier is included in a plurality of preferred incoming parties for said caller and said callee.

38. The method for controlling call identification according to claim 37, wherein said incoming calling party is calling said caller.

39. The method for controlling call identification according to claim 38, wherein said caller is enabled to switch said call from said callee to said incoming calling party

40. The method for controlling call identification according to claim 37, wherein said incoming calling party is calling said callee.

41. The method for controlling call identification according to claim 40, wherein said callee is enabled to switch said call from said caller to said incoming calling party

42. The method for controlling call identification according to claim 37, wherein said caller identifier is at least one from among a line number and a line subscriber name.

43. The method for controlling call identification according to claim 37, wherein said callee identifier is at least one from among a line number and a line subscriber name.

46. The system for controlling call identification according to claim 38, wherein said caller is enabled to switch said call from callee to said incoming calling party

48. The system for controlling call identification according to claim 40, wherein said callee is enabled to switch said call from said caller to said incoming calling party

44. A system for controlling call identification, said system comprising:

a telephone network for managing a call;

identifying a caller identifier and a callee identifier for a caller and a callee of said call;

responsive to detecting an incoming calling party identifier for an incoming calling party to said call, only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier included in a plurality of preferred incoming parties for said caller and said callee.

45. The system for controlling call identification according to claim 44, wherein said incoming calling party is calling said caller.

47. The system for controlling call identification according to claim 44, wherein said incoming calling party is calling said callee.

49. The system for controlling call identification according to claim 44, wherein said caller identifier is at least one from among a line number and a line subscriber name.

50. The system for controlling call identification according to claim 44, wherein said callee identifier is at least one from among a line number and a line subscriber name.

51. A computer program product for controlling call identification, said computer program product comprising:

a telephone network for managing a call;

identifying a caller identifier and a callee identifier for a caller and a callee of said call;

responsive to detecting an incoming calling party identifier for an incoming calling party to said call, only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier is included in a plurality of preferred incoming parties for said caller and said callee.

52. A method for identifying an incoming call, comprising:

detecting an incoming call request from an incoming calling party to a party from among a caller and callee to a current call;

determining a context for said call in view of said incoming calling party; and

distributing said context for said call to said caller and to said callee.