System and method for notifying sender of address change for addressee

• US 20030114956A1
• Filed: 12/19/2001
• Published: 06/19/2003
• Est. Priority Date: 12/19/2001
• Status: Abandoned Application

• Current Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Original Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Inventors: Cullen, Mark, Vitale, Alberta A.
• Application Number:
  US10/026,584
• Publication Number:
  US 20030114956A1
• Time in Patent Office: Days
• US Class Current: 700/225
• CPC Class Codes: B07C 3/00 Sorting according to destination collating the pages of a book B42C1/00

Abstract

An embodiment of the system of the present invention comprises a mailpiece sorting apparatus and a postcard printer. A list of employees that no longer work at the company or a list of changed employee addresses can be used, as well as a database of forwarding addresses. The incoming mail sorting apparatus can obtain a digital image of the front of an incoming mailpiece and can determine that the mailpiece is addressed to a former employee or an employee whose address has changed. The sender or return address is also obtained from the digital image and is printed as the recipient address on a post card. The original recipient address is printed along with a forwarding address (if available). A message is sent to the addressor that, for example, the employee is no longer at the original recipient address. The original sender is instructed to update his or her database. In another example, if a forwarding address is not known for the intended recipient, the original sender is notified that the addressee has moved and a new address is not known and a request is made for the addressee to update his or her database.

Claims

1. A method of cleansing an incoming mailstream using an incoming mail sorting apparatus having a database of addressees for use in sorting incoming mailpieces comprising the steps of:

a) collecting addressee information and sender information from a mailpiece;

b) identifying the addressee information as incorrect;

c) determining the senders address;

d) determining, if available, updated addressee information; and

e) informing the sender of the updated addressee information.

4. The method as claimed in claim 1 further comprising the steps of:

f) printing a label with updated address information;

g) attaching the label to the mailpiece;

h) sorting the mailpiece using the incoming mail sorting apparatus; and

i) delivering the mailpiece to an appropriate sort bin.

5. The method as claimed in claim 4 further comprising the step of:

j) delivering the mailpiece to an addressee indicated on the label printed with the updated address information.

6. The method as claimed in claim 1 further comprising the step of:

f) delivering the mailpiece to an appropriate sort bin.

2. The method of step 1 whereby in step e), informing the sender of the updated addressee information is performed by sending a notification mailpiece to the sender including updated addressee information.

3. The method of step 1 further comprising the step of:

f) determining if a sender electronic mail address is available; and

g) informing the sender of the updated addressee information by sending an electronic mail message to the sender including updated addressee information.

7. An system for sorting incoming mailpieces and processing address changes, the system comprising:

a mailpiece sorting apparatus for sorting incoming mailpieces and determining whether a mailpiece is incorrectly addressed by reading addressee information from the mailpiece and comparing the read information to correct addressee information stored in at least one addressee database; and

a printer operatively coupled to the mailpiece sorting apparatus, the printer for printing a notification mailpiece with addressee information obtained from the at least one addressee database, the postcard for notifying the sender of the mailpiece that the addressee information is incorrect.

8. The system as claimed in claim 7 whereby the printer also prints updated addressee information on the notification mailpiece.

9. The system as claimed in claim 7 whereby the printer also prints a message on the notification mailpiece.

10. The system as claimed in claim 7 further comprising:

a label printer operatively coupled to the mailpiece sorting apparatus, the label printer for printing a label with addressee information obtained from the at least one addressee database, the label for placing on the incoming mailpiece to assist in subsequent delivery of the mailpiece to an addressee printed in the addressee information on the label.

13. The system as claimed in claim 10 further comprising:

a graphical user interface displayed operatively coupled to the mailpiece sorting apparatus, the graphical user interface comprising an input field, for inputting information for printing on the label.

11. A system for sorting incoming mailpieces and processing address changes comprising:

a mailpiece sorting apparatus for sorting incoming mailpieces and determining whether a mailpiece is incorrectly addressed by reading addressee information from the mailpiece and comparing the read information to correct addressee information stored in at least one addressee database; and

a sender'"'"'s addressee database operatively coupled to the mailpiece sorting apparatus, the sender addressee database for receiving updated addressee information, whereby a sender can use the updated addressee information on subsequent mailpieces sent to the addressee.

12. The system as claimed in claim 11 whereby the mailpiece sorting apparatus further comprises a sender'"'"'s electronic address database and the system sends the sender updated addressee information to the sender'"'"'s electronic mail address obtained from the sender'"'"'s electronic address database.

14. A method of sorting incoming mailpieces using an incoming mailpiece sorting apparatus, the method comprising the steps of:

a) collecting addressee information and sender information from a mailpiece;

b) identifying the addressee information as incorrect;

c) determining the senders address;

d) determining, if available, updated addressee information;

e) notifying the sender of the updated addressee information.

f) printing a label with updated address information;

g) attaching the label to the mailpiece;

h) sorting the mailpiece using the incoming mail sorting apparatus; and

i) delivering the mailpiece to an appropriate sort bin.

15. The method as claimed in claim 14 further comprising the step of:

j) delivering the mailpiece to an addressee indicated on the label printed with the updated address information.