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System and method for automatically forwarding a communication message

  • US 20030120805A1
  • Filed: 12/21/2001
  • Published: 06/26/2003
  • Est. Priority Date: 12/21/2001
  • Status: Active Grant
First Claim
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1. A method for a data network system for forwarding a communication message intended for a target device to another device, the method comprising the steps of:

  • receiving a communication message from an originating device;

    retrieving configuration information of the target device, the configuration information including a forwarding list identifying at least one next device;

    determining whether the target device is available for interactive communication with the originating device based on the configuration data;

    routing the communication message to the target device if the target device is available for interactive communication with the originating device; and

    forwarding the communication message to a particular next device of the at least one next device if the target device is unavailable for interactive communication with the originating device.

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