Responding device, and communication equipment communicating with it, and recording medium recording its program and program

• US 20030123620A1
• Filed: 01/13/2003
• Published: 07/03/2003
• Est. Priority Date: 04/14/2000
• Status: Abandoned Application

• Current Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Original Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Inventors: Matsuyama, Tetsuya
• Application Number:
  US10/257,273
• Publication Number:
  US 20030123620A1
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: H04M 1/6505 storing speech in digital form
• CPC Class Codes: H04M 1/72427 for supporting games or graphical animations
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/50 Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers H04M3/487 takes precedence; centralised dictation systems H04M11/10; Centralised arrangements for recording messages
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/5322 for recording text messages

Abstract

When a terminal equipment (4) cannot receive a call from a call-out terminal equipment (2, 6), detection means (53) of an automatic answering server (5) inquires the call-out terminal equipment (2, 6) if an animation display function is provided. Upon receiving the inquiry, the terminal equipment (2) provided with the animation display function transmits as a response an animation displayable notice referring to a memory section (24). In this case, a search section (54) of the automatic answering server (5) reads out a response animation from a memory section (52), and transmits the response animation as read to the terminal equipment (2). On the other hand, the terminal equipment (6) without the animation display function cannot transmit the above notice, and the search section (54) therefore reads out the voice response message from the memory section (52) and transmits the voice response message as read to the terminal equipment (6). As a result, in a communication system wherein both an equipment with a display function and an equipment without a display function can be connected to a communication network, a responder which permits the image response message and the voice response message to be transmitted without unnecessary increasing an amount of data to be transmitted within the communication network can be realized. The troublesome work for reconnection can be saved, and it is not necessary to learn new operations for receiving an image response message.

Claims

1. A responder which includes acceptance means for accepting a call from a call-out equipment in a predetermined receiving equipment, and response means capable of transmitting a voice response message to said call-out equipment when the call is accepted, wherein:

when said call-out equipment is provided with a display function, said response means transmits an image response message to said call-out equipment instead of or in addition to the voice response message.

2. The responder as set forth in claim 1, comprising:

inquiry means for making an inquiry about a display ability of said call-out equipment when said acceptance means accepts the call, wherein;

when said response means receives a response to the inquiry that said call-out equipment is provided with a display function, said response means transmits an image response message to said call-out equipment instead of or in addition to the voice response message.

3. The responder as set forth in claim 1, wherein:

upon accepting the call, said acceptance means receives data indicative of the display ability as informed from said call-out equipment; and

said response means transmits to said call-out equipment an image response message instead of or in addition to the voice response message when receiving the data indicative of that the display function is provided.

4. The responder as set forth in claim 1, wherein:

when transmitting an image response message, the response means informs said call-out equipment of the image response message by transmitting thereto a predetermined voice notice message.

5. The responder as set forth in claim 1, wherein:

when transmitting the image response message, the response means confirms the call-out equipment if it is set to accept the image response message, and transmits the image response message only when the call-out equipment is set so.

6. The responder as set forth in claim 1, comprising:

selection means for selecting an image response message to be used for a response to a currently received message among predetermined plural image response messages based on a result of selection made by a user of said receiving equipment, wherein;

said response means transmits to said call-out equipment an image response message as instructed by said selection means among said plural image response messages.

7. The responder as set forth in claim 6, wherein:

said responder is said receiving equipment, said responder, further comprising;

display means for displaying an image indicating the user of each of the plural image response messages and urging the user to select an image response message to be responded.

8. The responder as set forth in claim 1, wherein:

said responder is an automatic answering server which transmits a voice response message or an image response message to said call-out equipment instead of said receiving equipment when said receiving equipment cannot receive or respond a call,

said responder, further comprising;

voice message memory means for storing a voice response message by making an association beforehand with said receiving equipment;

image message memory means for storing an image response message by making an association beforehand with said receiving equipment; and

response instruction means for instructing said response. means to respond when said receiving equipment provided with said acceptance means which accepted the call cannot receive or respond, wherein;

said acceptance means can be connected to the communication network any time; and

said response means makes an access to said voice message memory means when transmitting the voice response message, and makes an access to said image message memory means when transmitting the image response message, in order to read out the response message in association with the receiving equipment which accepted the call, and transmits the response message as read to said call-out equipment.

9. A communication device capable of communicating with a responder via a communication network as a receiving equipment, wherein said responder includes:

acceptance means for accepting a call from a call-out equipment in a predetermined receiving equipment;

response means capable of transmitting a voice response message to said call-out equipment when the call is accepted; and

selection means for selecting an image response message to be used for a response to a currently received message among predetermined plural image response messages based on a result of selection made by a user of said receiving equipment, wherein when said call-out equipment is provided with a display function, said response means transmits the image response message as selected by said selection means to said call-out equipment instead of or in addition to the voice response message, said communication device, comprising;

display means for displaying an image indicating the user of each of the plural image response messages and urging the user to select an image response message to be responded; and

instruction means for indicating a result of selection to said selection means.

10. A recording medium for recording thereon a program for operating a computer capable of communicating with a call-out equipment via a communication network, said recording medium storing a program for operating the computer as:

acceptance means for accepting a call from a call-out equipment in a predetermined receiving equipment;

inquiry means for making an inquiry about a display ability of said call-out equipment when said acceptance means accepts the call; and

response means which transmits an image response message upon receiving a response indicative of that the display function is provided, and transmits a voice response message upon receiving a response indicative of that the display function is not provided.

11. A recording medium for recording thereon a program for operating a computer capable of communicating with a call-out equipment via a communication network, said recording medium storing a program for operating the computer as:

acceptance means for accepting a call from a call-out equipment in a predetermined receiving equipment; and

response means which transmits an image response message instead of or in addition to the voice response message upon receiving a response indicative of that the display function is provided, and transmits a voice response message upon receiving a response indicative of that the display function is not provided.

12. A program for operating a computer capable of communicating with a call-out equipment via a communication network, as:

acceptance means for accepting a call from a call-out equipment in a predetermined receiving equipment; and

response means which transmits an image response message instead of or in addition to the voice response message upon receiving a response indicative of that the display function is provided, and transmits a voice response message upon receiving a response indicative of that the display function is not provided.