Semi-automated intermodal voice to data transcription method and apparatus

• US 20030125950A1
• Filed: 09/06/2002
• Published: 07/03/2003
• Est. Priority Date: 09/06/2001
• Status: Active Grant

• Current Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Michael Stipe, Norman Worthington, Rob Lincoln, Russ Saul
• Original Assignee: Andy Estes, Avila J. Albert, Baird Juckett, Brian Johnson, Don Ruth, Jason Sackett, Lev Elbert, Mark Famiglio, Michael Stipe, Norman Worthington, Rob Lincoln, Russ Saul
• Inventors: Stipe, Michael, Johnson, Brian, Avila, J. Albert, Elbert, Lev, Famiglio, Mark, Juckett, Baird, Lincoln, Rob, Ruth, Don, Worthington, Norman, Estes, Andy, Saul, Russ, Sackett, Jason
• Granted Patent: US 8,583,430 B2
• Time in Patent Office: Days
• US Class Current: 704/260
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A semi-automated, intermodal transcription-formatted data input system utilizing one or more interconnected servers which receive communications links. The system identifies and validates a user, and receives, accepts and sends voice files to a distributed processing location where operators are assigned transcription tasks. The voice input from the user is transcribed according to a predefined format for that user which takes voice input information provided and transcribes it into user-defined data fields for retransmission to that user over a preferred communications system. A user may dictate predefined formatted information such as appointments, objective checklists such as a to-do list, contact information or other predefined data formats for processing and retransmission to the same user or other defined users for entry in an operating system or application desired by that user. Retransmission may be over conventional voice lines, internet or wireless internet or wireless data devices such as disclosed in the preferred embodiment.

Claims

1. A transcription to data delivery system comprising:

a transcription server for receiving and processing voice information to be transcribed;

communication apparatus connected to the transcription server for receiving communication from users, the communication apparatus adapted for receiving user voice information;

wherein, over the communication apparatus, the transcription server receives from a user substantially voice-based information to be transcribed, selects and alerts a transcription technician from preprogrammed selection criteria, sends the substantially voice-based information to the transcription technician, thereafter a transcribed version of the substantially voice-based information from the transcription technician is parsed into predefined data field formats to be delivered to the user in the users preferred format.

2. A transcription system as in claim 1 wherein the said user preferred format is compatible with the users portable data processing device.

3. A transcription system as in claim 1 wherein multiple locations are incorporated to accept the output from the said transcription server based on preprogrammed selection criteria.

4. The system of claim 1 wherein the information forward by said transcription server is accompanied by user predefined instructions defining the data conversion format preferred by the user.

5. The system of claim 1 wherein the transcription server is preprogrammed with data pertinent to particular users, including processing instructions and user billing formats, which the transcription server forwards to the location where the transcription technician transcribes the said information.

6. The system of claim 1 wherein responses to the users voice dictation comprises e-mail, to at least one predefined recipient.

7. The transcription server of claim 6 wherein specific processing and forwarding instructions are preprogrammed for specific users.