Electronic commerce service system, electronic commerce terminal, electronic commerce service server, and computer program

• US 20030125977A1
• Filed: 11/19/2002
• Published: 07/03/2003
• Est. Priority Date: 11/20/2001
• Status: Abandoned Application

• Current Assignee: Matsushita Electric Industrial Company Limited (Panasonic Holdings Corporation)
• Original Assignee: Matsushita Electric Industrial Company Limited (Panasonic Holdings Corporation)
• Inventors: Morioka, Mikio, Uranaka, Sachiko, Sato, Mitsuhiro, Kageyama, Mitsuhiro
• Application Number:
  US10/298,951
• Publication Number:
  US 20030125977A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

An EC terminal 20 comprises personal information storing means 22 for storing personal information containing user'"'"'s shopping history, personal information disclosing means 21 for disclosing personal information based on a request from a server 10, and terminal ID disclosing means 23 for disclosing a terminal ID to the server. The server comprises a personal information database 14 for managing personal information of a user, to whom EC services have been provided in the past, personal information requesting means 11 for requesting an EC terminal to disclose user'"'"'s personal information, and response content deciding means 13 for deciding a response content based on the disclosed personal information and the content of the personal information database. The user stores personal information in the EC terminal, and supplies personal information in all EC services to receive satisfactory services even at a store which he visits for the first time. An EC service provider can effectively collect personal information. Thus, a customer can receive better services, and the EC service provider can produce better results of sales promotion.

Claims

1. An electronic commerce service system comprising:

a service server for providing electronic commerce services; and

an electronic commerce terminal for communicating with the service server through a network to receive the electronic commerce services,

wherein the electronic commerce terminal comprises personal information storing means for storing personal information containing user'"'"'s shopping history, and personal information disclosing means for disclosing the personal information to the service server based on a request of the service server, and the service server comprises a personal information database for managing personal information of a user who has received the electronic commerce services in the past, personal information requesting means for requesting the electronic commerce terminal to disclose the personal information of the user, and response content deciding means for deciding a response content to the electronic commerce terminal based on the personal information disclosed by the electronic commerce terminal, and a content of the personal information database.

2. The electronic commerce service system according to claim 1, wherein the personal information disclosing means of the electronic commerce terminal also discloses personal information of the other user different from the user in that he is unrelated to use of the electronic commerce service to the service server, and the response content deciding means of the service server decides the response content based on only a content of the personal information disclosed by the electronic commerce terminal if no entry of a user corresponding to the personal information disclosed by the electronic commerce terminal is present in the personal information database.

3. The electronic commerce service system according to claim 1, wherein the electronic commerce terminal comprises terminal ID storing means for storing a terminal ID intrinsic to a terminal, and terminal ID disclosing means for disclosing the terminal ID based on a request of the service server, the service server comprises terminal ID requesting means for requesting the electronic commerce terminal to disclose the terminal ID, and the response content deciding means decides the response content based on the personal information and the terminal ID disclosed by the electronic commerce terminal, and the content of the personal information database.

4. The electronic commerce service system according to claim 3, wherein the response content deciding means of the service server includes a content referring to services received by the other user in the response content if the other user who receives the electronic commerce services by using the terminal of the same terminal ID disclosed by the electronic commerce terminal is recorded in the personal information database.

5. The electronic commerce service system according to claim 1, wherein the personal information storing means of the electronic commerce terminal contains, in the personal information, a main terminal ID which is a terminal ID of the electronic commerce terminal mainly used by the user.

6. The electronic commerce service system according to claim 3, wherein the personal information storing means of the electronic commerce terminal contains, in the personal information, a main terminal ID which is a terminal ID of the electronic commerce terminal mainly used by the user.

7. The electronic commerce service system according to claim 6, wherein the response content deciding means of the service server determines whether the terminal ID disclosed by the electronic commerce terminal coincides or not with the main terminal ID contained in the personal information disclosed by the electronic commerce terminal, and decides the response content based on a result of the determination.

8. The electronic commerce service system according to claim 6, wherein the response content deciding means of the service server determines whether the other user who receives the electronic commerce services by using the terminal of the same terminal ID disclosed by the electronic commerce terminal is recorded or not in the personal information database, and decides the response content based on a result of the determination.

9. The electronic commerce service system according to claim 3, wherein if a target of the electronic commerce services is digital data, the response content deciding means of the service server includes, in the response content, conditions for enabling reproduction of the digital data only at the terminal of the terminal ID disclosed by the electronic commerce terminal.

10. An electronic commerce service system comprising:

a service server for providing electronic commerce services; and

an electronic commerce terminal for communicating with the service server through a network to receive the electronic commerce services,

wherein the electronic commerce terminal comprises terminal ID storing means for storing a terminal ID intrinsic to a terminal, and terminal ID disclosing means for disclosing the terminal ID based on a request of the service server, and the service server comprises terminal ID requesting means for requesting the electronic commerce terminal to disclose the terminal ID, a terminal ID database for storing a terminal ID table, in which information regarding the terminal ID is described, and response content deciding means for deciding a response content to the electronic commerce terminal based on the terminal ID disclosed by the electronic commerce terminal, and a content of the terminal ID database.

11. The electronic commerce service system according to claim 10, wherein the service server comprises a personal information database for managing personal information of a user who has received the electronic commerce services in the past, and personal information requesting means for requesting the electronic commerce terminal to disclose the personal information of the user, and the response content deciding means decides the response content based on the personal information and the terminal ID disclosed by the electronic commerce terminal, a content of the personal information database, and a content of the terminal ID database.

12. The electronic commerce service system according to claim 10 or 11, wherein the response content deciding means of the service server distinguishes whether the terminal ID obtained through the terminal ID requesting means is included or not in the terminal ID table, and limits the services to the electronic commerce terminal if the terminal ID obtained through the terminal ID requesting means is not included in the terminal ID table.

13. The electronic commerce service system according to claim 10 or 11, wherein the response content deciding means of the service server distinguishes whether the terminal ID obtained through the terminal ID requesting means is included or not in the terminal ID table, and increases security in authentication of the electronic commerce terminal if the terminal ID obtained through the terminal ID requesting means is not included in the terminal ID table.

14. The electronic commerce service system according to claim 10 or 11, wherein the terminal ID table includes the terminal ID and information indicating a type of the electronic commerce terminal, and the response content deciding means of the service server distinguishes a type of the electronic commerce terminal whose terminal ID is obtained through the terminal ID requesting means, and decides the response content in accordance with the type.

15. The electronic commerce service system according to claim 10 or 11, wherein the terminal ID table includes the terminal ID and information indicating an installation site of the electronic commerce terminal, and the response content deciding means of the service server distinguishes an installation site of the electronic commerce terminal whose terminal ID is obtained through the terminal ID requesting means, and decides the response content in accordance with the installation site.

16. The electronic commerce service system according to claim 10 or 11, wherein the terminal ID table includes the terminal ID and information indicating performance of the electronic commerce terminal, and the response content deciding means of the service server distinguishes performance of the electronic commerce terminal whose terminal ID is obtained through the terminal ID requesting means, and decides the response content in accordance with the performance.

17. The electronic commerce service system according to claim 10 or 11, wherein the terminal ID table includes the terminal ID and information indicating a type, an installation site, and performance of the electronic commerce terminal, and the response content deciding means of the service server distinguishes a type, an installation site, and performance of the electronic commerce terminal whose terminal ID is obtained through the terminal ID requesting means, and decides the response content in accordance with a combination of the type, the installation site, and the performance.

18. An electronic commerce terminal for receiving electronic commerce services from a service server for providing the electronic commerce services, comprising:

personal information storing means for storing personal information containing user'"'"'s shopping history;

personal information disclosing means for disclosing the personal information to the service server based on a request of the service server;

terminal ID storing means for storing a terminal ID intrinsic to a terminal; and

terminal ID disclosing means for disclosing the terminal ID based on a request of the service server.

19. An electronic commerce service server for providing electronic commerce services to an electronic commerce terminal which requests the electronic commerce services, comprising:

personal information requesting means for requesting the electronic commerce terminal to disclose personal information containing user'"'"'s shopping history;

terminal ID requesting means for requesting the electronic commerce terminal to disclose a terminal ID;

a personal information database for managing personal information of a user who has received the electronic commerce services in the past; and

response content deciding means for deciding a response content to the electronic commerce terminal based on the personal information and the terminal ID disclosed by the electronic commerce terminal, and the content of the personal information database.

20. An electronic commerce service server for providing electronic commerce services to an electronic commerce terminal which requests the electronic commerce services, comprising:

terminal ID requesting means for requesting the electronic commerce terminal to disclose a terminal ID;

a terminal ID database for storing a terminal ID table, in which information regarding the terminal ID is described; and

response content deciding means for deciding a response content to the electronic commerce terminal based on the terminal ID disclosed by the electronic commerce terminal, and a content of the terminal ID database.

21. A computer program for causing a computer of an electronic commerce terminal for receiving electronic commerce services from a service server for providing the electronic commerce services to function as:

personal information disclosing means for disclosing personal information containing user'"'"'s sopping history based on a request of the service server; and

terminal ID disclosing means for disclosing a terminal ID intrinsic to a terminal based on a request of the service server.

22. A computer program for causing a computer of a service server for providing electronic commerce services to an electronic commerce terminal which requests the electronic commerce services to function as:

personal information requesting means for requesting the electronic commerce terminal to disclose personal information containing user'"'"'s shopping history;

terminal ID requesting means for requesting the electronic commerce terminal to disclose a terminal ID; and

response content deciding means for deciding a response content to the electronic commerce terminal based on the disclosed personal information and terminal ID, and a content of a personal information database for managing personal information of a user, to whom the electronic commerce services have been provided in the past.

23. A computer program for causing a computer of a service server for providing electronic commerce services to an electronic commerce terminal which requests the electronic commerce services to function as:

terminal ID requesting means for requesting the electronic commerce terminal to disclose a terminal ID;

a terminal ID database for storing a terminal ID table, in which information regarding the terminal ID is described; and

response content deciding means for deciding a response content to the electronic commerce terminal based on the terminal ID disclosed by the electronic commerce terminal, and a content of the terminal ID database.