Network customer service and method for the same

• US 20030126209A1
• Filed: 12/27/2002
• Published: 07/03/2003
• Est. Priority Date: 12/28/2001
• Status: Abandoned Application

• Current Assignee: Inventec Corporation
• Original Assignee: Inventec Corporation
• Inventors: Wen, Sayling, Lin, Kuang-Shin
• Application Number:
  US10/330,390
• Publication Number:
  US 20030126209A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: H04L 67/1001 for accessing one among a plurality of replicated servers
• CPC Class Codes: H04L 67/1021 based on client or server locations
• CPC Class Codes: H04L 67/51 Discovery or management thereof, e.g. service location protocol [SLP] or web services
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A network client service system and a method for the same are applied to an Internet environment for accomplishing connection between distant-end users according to data of geographic locations corresponding to TCP/IP addresses of servers and the distant-end users. In particular, users located in particular geographic regions are served by servers specifically designated to provide services at these geographic regions. The servers corresponding to geographic regions where users are located can provide forms of homepages to the users for facilitating collection of user data, and connection between different distant-end users served by a single server or different serves can be accomplished over a network, so as to allow the distant-end users to perform data transfer and electronic commerce services with each other through the use of the network client service system and method.

Claims

1. A network client service method applied to an Internet environment and utilizing a network client service system for accomplishing connection between distant-end users according to data of geographic locations corresponding to TCP/IP addresses of servers and the distant-end users, the network client service method comprising the steps of:

(a) establishing a geographic database via the network client service system in each of the servers linked to each other, the geographic database containing TCP/IP addresses of the servers and users and data of geographic locations corresponding to the TCP/IP addresses of the servers and users;

(b) designating the servers to provide services for users located at different geographic regions via the network client service system operating in association with the geographic databases according to geographic locations corresponding to the TCP/IP addresses of the servers and users;

(c) providing a form of homepage via a client service modules of the server for users located at a particular geographic region served by the server, and allowing data of users to be collected by means of the form of homepage and stored in a client database of the server, whereby the servers storing data of users in different geographic regions may exchange data of the users to each other via the client service modules thereof and simultaneously update the stored data in the client databases thereof; and

(d) according to conditions of parameter settings for service performance, interconnecting via the client service modules of the servers different users that are compliant with the parameter settings and served by a single server or different servers through a network, so as to allow the distant-end users to perform data transfer and electronic commerce with each other.

2. The network client service method of claim 1, wherein the parameter settings involve parameters related to geographic locations of the servers and users.

3. The network client service method of claim 2, wherein the geographic location includes longitude and latitude.

4. A network client service system applied to an Internet environment, for accomplishing connection between distant-end users according to data of geographic locations corresponding to TCP/IP addresses of servers and the distant-end users, the network client service system comprising:

a plurality of servers linked to each other via a network, each of the servers comprising;

a geographic database for storing TCP/IP addresses of the servers and users, and data of geographic locations corresponding to the TCP/IP addresses of the servers and users;

a client service module operating in association with the geographic database for designating the servers to provide services for users located at different geographic regions according to geographic locations corresponding to the TCP/IP addresses of the servers and users, and for interconnecting different users compliant with predetermined parameter settings via a network according to conditions of parameter settings for service performance, so as to allow the distant-end users to perform data transfer and electronic commerce with each other; and

a client database for storing data of the users, which data are capable of being obtained through the use of the client service module;

whereby a form of homepage of the client service module is provided for the users from the server designated to serve at the geographic region where the users are located, allowing data of the users to be collected by means of the form of homepage and stored in the client database by the client service module.

5. The network client service system of claim 4, wherein the parameter settings involve parameters related to geographic locations of the servers and users.

6. The network client service system of claim 5, wherein the geographic location includes longitude and latitude.