System and method for annotating voice messages

• US 20030128817A1
• Filed: 01/10/2002
• Published: 07/10/2003
• Est. Priority Date: 01/10/2002
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Myers, Andrew, Kolaparthi, Srinivasa Rao
• Granted Patent: US 7,065,187 B2
• Time in Patent Office: Days
• US Class Current: 379/67.1
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/53333 Message receiving aspects

Abstract

A system and method for enabling annotation of audible voice messages in a unified communication services (UCS) system. In some embodiments, subscribers access a message presentation form that enables simultaneous playback and annotation of audible voice messages.

Claims

1. A system for annotating audible messages that are received by a subscriber of a unified communications service network, the system comprising:

a message presentation form that enables the subscriber to access audible messages, the message presentation form further comprising;

an audible message player that enables playback of an audible message; and

a private notes field that enables the subscriber to annotate the audible message during playback of the audible message.

2. The system of claim 1 further comprising:

a search tool that enables search and retrieval of audible messages based, at least in part, upon annotations in the private notes field.

3. The system of claim 1 further comprising:

a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are forwarded at the option of the subscriber.

4. The system of claim 1 further comprising:

a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are not forwarded.

5. The system of claim 1 wherein the message presentation form further comprises:

a subject field that enables input of a subject heading for the audible message.

6. The system of claim 5 further comprising:

a message forwarder that enables forwarding of audible messages to other recipients and wherein the subject heading is forwarded.

7. A method for annotating audible messages that are received by a subscriber of a unified communications service network, the method comprising:

presenting a subscriber with a message presentation form that enables the subscriber to access audible messages, the message presentation form further comprising;

an audible message player that enables playback of an audible message; and

a private notes field that enables the subscriber to annotate the audible message during playback of the audible message;

enabling the subscriber to annotate the audible message using the private notes field.

8. The method of claim 7 further comprising:

providing a search tool that enables search and retrieval of audible messages based, at least in part, upon annotations in the private notes field.

9. The method of claim 7 further comprising:

providing a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are forwarded at the option of the subscriber.

10. The method of claim 7 further comprising:

providing a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are not forwarded.

11. The method of claim 7 wherein the message presentation form further comprises:

a subject field that enables input of a subject heading for the audible message and the method further comprises;

providing a message forwarder that enables forwarding of audible messages to other recipients and wherein the subject heading is forwarded.

12. A system for annotating audible messages that are received by a subscriber of a unified communications service network, the system comprising:

message presentation form means for enabling the subscriber to access audible messages, the message presentation form means further comprising;

audible message player means for enabling playback of an audible message; and

private notes field means for enabling the subscriber to annotate the audible message during playback of the audible message.

13. The system of claim 12 further comprising:

search tool means for enabling search and retrieval of audible messages based, at least in part, upon annotations in the private notes field means.

14. The system of claim 12 further comprising:

message forwarder means for enabling forwarding of audible messages to other recipients and wherein annotations in the private notes field means are forwarded at the option of the subscriber.

15. The system of claim 12 further comprising:

message forwarder means for enabling forwarding of audible messages to other recipients and wherein annotations in the private notes field means are not forwarded.

16. The system of claim 12 wherein the message presentation form means further comprises:

subject field means for enabling input of a subject heading for the audible message.

17. The system of claim 16 further comprising:

message forwarder means for enabling forwarding of audible messages to other recipients and wherein the subject heading is forwarded.

18. A processor readable medium having process readable code embodied therein for causing a processor to annotate audible messages that are received by a subscriber of a unified communications service network, the processor readable medium comprising:

processor readable code for presenting a message presentation form that enables the subscriber to access audible messages, the message presentation form further comprising;

an audible message player that enables playback of an audible message; and

a private notes field that enables the subscriber to annotate the audible message during playback of the audible message; and

processor readable code for enabling the subscriber to annotate the audible message using the private notes field.

19. The processor readable medium of claim 18 further comprising:

processor readable code that enables a processor to provide a search tool that enables search and retrieval of audible messages based, at least in part, upon annotations in the private notes field.

20. The processor readable medium of claim 18 further comprising:

processor readable code that enables a processor to provide a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are forwarded at the option of the subscriber.

21. The processor readable medium of claim 18 further comprising:

processor readable code that enables a processor to provide a message forwarder that enables forwarding of audible messages to other recipients and wherein annotations in the private notes field are not forwarded.

22. The processor readable medium of claim 18 wherein the processor readable code for presenting a message presentation form further comprises:

processor readable code for presenting a subject field that enables input of a subject heading for the audible message.

23. The processor readable medium of claim 22 further comprising:

processor readable code for presenting a message forwarder that enables forwarding of audible messages to other recipients and wherein the subject heading is forwarded.