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System and method for transaction recording and playback

  • US 20030131008A1
  • Filed: 12/24/2001
  • Published: 07/10/2003
  • Est. Priority Date: 12/24/2001
  • Status: Active Grant
First Claim
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1. A method for recording a user'"'"'s steps in a transaction, the method comprising:

  • retrieving an information resource as a step in the transaction;

    capturing service level thresholds and the time required to retrieve the information resource; and

    recording the service level thresholds and parameters regarding the information resource in a transaction data file in a form configured to support playback of the transaction.

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