Method for reducing congestion in packet-switched networks
First Claim
1. A method, for use by a network service provider which provides a customer with access to a communication network, said method comprising the steps of:
- detecting an operational condition in the network;
detecting usage of the network by a customer; and
recording incentive information related to the customer based on the operational condition.
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Abstract
The present invention permits a network service provider to detect an operational condition—such as congestion—in a packet-switched network and to alleviate such congestion by providing customer incentives to avoid use of the network. The detection mechanism triggers an incentive such as the modification of the user'"'"'s access charges and the customer can be immediately notified of either the occurrence of the congestion or of information regarding the incentive. Usage of the network during congested periods can be deterred by imposing additional access charges during such periods—similarly, customers can be given a discount to encourage usage during periods of low congestion. An incentive schedule can be tailored to dynamically change the usage patterns of the customers of the network to accommodate the operational conditions in the network. The present invention has application in the Internet, where a detection/notification mechanism, for example, can be implemented in a network node such as a router or in a network endpoint such as a client machine or a proxy or mail server.
58 Citations
33 Claims
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1. A method, for use by a network service provider which provides a customer with access to a communication network, said method comprising the steps of:
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detecting an operational condition in the network;
detecting usage of the network by a customer; and
recording incentive information related to the customer based on the operational condition. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A method, for use by a network service provider which provides a customer with access to a service through a network, said method comprising the steps of:
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detecting an operational condition in the service;
detecting usage of the service by a customer; and
recording incentive information related to the customer based on the operational condition - View Dependent Claims (28, 29, 30, 31, 32, 33)
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Specification