Task support system and program and method for the same

• US 20030139955A1
• Filed: 07/12/2002
• Published: 07/24/2003
• Est. Priority Date: 01/24/2002
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Fujimoto, Kuriko, Kirii, Itaru
• Application Number:
  US10/193,327
• Publication Number:
  US 20030139955A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/1097 Task assignment
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass

Abstract

The invention provides a task support system that issues a task instruction to an unspecified number of workers, eliminates wasteful work, improves work quality, and monitors the working state of each worker. The task support system which issues a task instruction to workers and monitors the working state of each of the workers, comprises: an instructing means P1 for sending the task instruction to at least one of the workers; a receiving means P2 for receiving from any one of the workers a notification reporting the acceptance or initiation of a task specified by the task instruction; and a canceling means P3 for canceling the task instruction sent to workers other than the worker who reported the acceptance or initiation of the task.

Claims

1. A task support system which issues a task instruction to workers and monitors the working state of each of said workers, comprising:

instructing means for sending said task instruction to at least one of said workers;

receiving means for receiving from any one of said workers a notification reporting the acceptance or initiation of a task specified by said task instruction; and

canceling means for canceling said task instruction sent to workers other than said worker who reported the acceptance or initiation of said task.

2. A task support system as claimed in claim 1, further comprising alarm means for generating an alarm if a notification reporting the acceptance or initiation of the task specified by said task instruction is not received within a predetermined time after sending said task instruction.

3. A task support system as claimed in claim 1 or 2, further comprising alarm means for generating an alarm if a notification reporting the completion of the task specified by said task instruction is not received within a predetermined time after receiving said notification reporting the acceptance or initiation of said task specified by said task instruction.

4. A task support system as claimed in claim 2 or 3, wherein said alarm means sends an instruction to another worker to whom said task instruction was not sent, instructing said other worker to check the working state of the worker to whom said task instruction was sent.

5. A task support system as claimed in claim 4, wherein said other worker to whom said task instruction was not sent is lower in work ability than said worker to whom said task instruction was sent.

6. A task support system as claimed in any one of claims 1 to 5, wherein said task instruction includes information indicating the level of the task specified by said task instruction.

7. A task support system as claimed in any one of claims 1 to 6, wherein said task instruction includes a memorandum added by any one of said workers for a specific task as detailed information relating to the task specified by said task instruction.

8. A task support system as claimed in any one of claims 1 to 7, wherein said task instruction is displayed in the form of a task item list which includes task name, requesting person and/or worker, start time, end time, and instruction issue time.

9. A task support system as claimed in claim 8, wherein said task instruction can also be registered by said worker in said task item list.

10. A task support system as claimed in claim 9, wherein when the start time and/or end time of the task carried out by said worker are received, the respective times are automatically registered, and at the same time, are reported to said task instructing person and/or said worker.

11. In a task support system which issues a task instruction to workers and monitors the working state of each of said workers, a program for causing a computer to implement:

instructing means for sending said task instruction to at least one of said workers;

receiving means for receiving from any one of said workers a notification reporting the acceptance or initiation of a task specified by said task instruction; and

canceling means for canceling said task instruction sent to other workers than said worker who reported the acceptance or initiation of said task.

12. A task support method which issues a task instruction to workers and monitors the working state of each of said workers, comprising:

an instructing step for sending said task instruction to at least one of said workers;

a receiving step for receiving from any one of said workers a notification reporting the acceptance or initiation of a task specified by said task instruction; and

a canceling step for canceling said task instruction sent to workers other than said worker who reported the acceptance or initiation of said task.